Arminta Jenkins

Experience

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  Itron

  Jan 2008 - Dec 2010

  Helpdesk Assistant

  ♦ Correctly diagnosed and logged tickets for IT Helpdesk calls by gathering information, answering questions, confirming problems.♦ Excelled in troubleshooting over the phone all standard computers and PC software problems.♦ Supported basic IT systems, answered questions, and confirmed problems. Systems included company LAN, WAN, ERP, telecommunications.♦ Administered Active Directory accounts including creation, deletion, and password resets.♦ Imaged computers.♦ Administered IT loaner items such as laptops, cell phones, projector, etc. Show less

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  US Army

  May 2010 - Mar 2016

  Geospatial Analyst

  ♦ Responsible for using geographic data that supports military/civilian operations for Disaster Relief and Homeland Security♦ Collect, analyze and distribute geospatial information to represent the terrain and its possible effectsKey Results:♦ Maintained 75 computers, 3 printers, and 5 plotters used to supposed US Army Pacific Command’s operations.♦ Managed data collection and storage of classified and unclassified information in excess of 3TB.♦ Lead in the network construction of 50 devices for data sharing and printing of unclassified medium increasing productivity by 25%.♦ Responsible for the preliminary troubleshooting of network devices decreasing the resources used by US Army Pacific Command. ♦ Demonstrated ability to meet deadlines while handling multiple projects. Show less

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  Project Transition USA

  Jan 2015 - now

  Member of "Project Transition USA" Group on LinkedIN ♦ Supporting Transitioning Military & Vets

  Project Transition USA is a 501c3 non-profit organization dedicated to helping transitioning military veterans & their families find meaningful and rewarding civilian careers. All members of our LinkedIN group work together to utilize the powerful networking & job search technology of LinkedIN in support of this goal.In addition to managing this group, Project Transition USA was the first to conduct a LinkedIN Job Search Workshop on a U.S. military base (MacDill Air Force Base, Home of U.S. Central Command -- Nov. 16, 2012). They have been conducting free monthly workshops on MacDill ever since, and plan to expand these trainings to every military base in the country.We invite you to show your support by participating in our group and hiring U.S. veterans at every opportunity!Join our group here: https://www.linkedin.com/groups/Project-Transition-USA-4842096/about To learn more about Project Transition USA, visit: www.ProjectTransitionUSA.org Show less

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  Journeys of a Lifetime

  May 2015 - now

  Travel Agent

  ♦ Provides travel consultation with a demonstrated knowledge of travel.♦ Maintains excellent track record for effectively managing travel arrangements.♦ Effectively communicates with people of all ages and cultural origins.♦ Specializes in group travel and cruises

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  South Carolina Department of Juvenile Justice

  Mar 2016 - Jul 2016

  Information Resource Consultant I

  ♦ Responsible for providing level one technical support to agency personnel through help desk system.♦ Utilize working knowledge of information systems standards, hardware, software, local and wide area networks and their applications.♦ Maintains comprehensive knowledge of microcomputers and the ability to troubleshoot problems.♦ Provide classroom instruction and curriculum development.

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  U.S. Department of Veterans Affairs

  Aug 2016 - Oct 2016

  ♦ Verified veterans' insurance coverage for inpatient and outpatient services, entering updated information, and maintaining the database Insurance coverage information is obtained through automated databases, direct patient contact, and contact with insurance companies;♦ Verified benefits, policy number, pre-certification requirements, insurance company contact information, and effective dates of coverage.♦ Documented pre-admission requirements and identified patients requiring second opinions.♦ Ensured that all billable cases are identified and that bills are generated.♦ Coordinated completion of forms with patients, administrative staff, and providers, and obtains information required for tort cases, workman's compensation, OWCP, and personal injury cases.♦ Validated claims for billing purposes ensuring eligibility and referring questionable coding for review.♦ Monitored reports to assure all possible billable cases are processed; and ensured proper sequencing of diagnostic and procedural codes and assigned modifiers as needed.♦ Tracked, reviewed, and corrected denials; responded to veterans' questions and explained eligibility requirements, insurance provisions, and billing and payment procedures.♦ Performed third party collection from insurance companies and for accounts receivable including humanitarian, DoD, Tricare tort feasor, workman's compensation, fugitive felon, ineligible, CHAMP VA, and no-fault auto accidents.♦ Used the electronic explanation of benefits and electronic funds transfer systems to verify eligibility, validate accuracy of payment, resolve discrepancies, and follow-up on old accounts.♦ Responded to questions and inquiries from veterans and insurance companies.♦ Provided input for responding to Congressional inquiries. Show less ♦ Reviewed computer generated reports.♦ Ensured that all pertinent information is gathered and input into automated systems.♦ Made calls to insurance carriers regarding outstanding receivables.♦ Operated a personal computer with various software applications.♦ Provided customers with information.♦ Used word processing, database management, spreadsheets, electronic mail etc.♦ Reviewed patient's accounts profile.♦ Performed research of automated information.♦ Collected, compiled and tracked data for preparation of statistical, financial and/or administrative reports on an ad-hoc recurring basis.♦ Prepared correspondence and memoranda. Show less

  • Medical Reimbursement Technician

    Oct 2016 - Oct 2016

  • Program Support Clerk

    Aug 2016 - Sept 2016
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  Defense Security Cooperation Agency

  Nov 2016 - Nov 2020

  IT Specialist

  Java software developer. Technical analysis, programming, testing, data analysis, report writing, and teaming. Evaluates and assures test results and recommends corrective actions when needed.

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  U.S. Department of Homeland Security

  Nov 2020 - Jun 2022

  Information Technology Specialist
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  National Institute of Standards and Technology (NIST)

  Jun 2022 - now

  • IT Cybersecurity

    Jun 2022 - now

  • IT Cybersecurity

    Jun 2022 - now