
Joe Fiorello
Administrative Assistant

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About me
Claims Adjuster at The Cincinnati Insurance Companies
Education

Appalachian State University
2010 - 2014Bachelor's degree Risk Management and InsuranceActivities and Societies: Gamma Iota Sigma
Experience

Tiger Controls
Jun 2011 - Aug 2011Administrative AssistantScanned financial documents for government regulations program. Used detail-oriented skills to ensure proper handling of documents dealing with new governmental laws.

1-800 Radiator & A/C
May 2012 - Aug 2012Delivery DriverDelivered products daily to a wide range of customers throughout the Triad area. Promoted customer service by informing customers about product warranties, prices, and new offers. Managed customer transactions up to $500.

Sedgefield Country Club
May 2013 - Aug 2013Groundscrew-Interacted with a diverse demographic group to communicate instruction and proper management of the golf course -Hosted a PGA Tour event, The Wyndham Championship, which required the utmost attention to detail, planning, and dedication -Worked an average of 60+ hours per week leading up to the event to achieve pristine landscape of the golf course

Summit Insurance Group
Jun 2014 - Apr 2015Commercial Agent-Developed relationships with potential clients to tailor policies according to their specific business needs -Contacted 50+ prospects each day over the phone as well as in person to network and begin the sales process-Formulated and analyzed a questionnaire to determine which product needs suited their business and to uncover any exposures or risks they may have had with their current policy-Presented to potential client’s insurance plans that addressed their business needs in an evolving marketplace Show less

Red Moon Marketing
Aug 2015 - Jul 2017Account Executiveel Jimador: -Managed and promoted the el Jimador brand for various events throughout the country-Made decisions solely while working events to align with the brand's goals of the program in order to maximize ROI and create positive experiences with consumers-Collaborated with their parent company, Brown-Forman, in the re-branding of our mobile asset to revitalize their presence in relation to event promotion MTD Products Inc.: -Became knowledgeable about the Troy-Bilt product line to educate consumers and eliminate buyer's remorse -Worked closely with Lowe's Home Improvement and MTD Products Inc. Area Sales Managers to create an enticing product showcase and increase brand awareness-Interacted with consumers on a daily basis to provide the utmost customer service and enhance the customer's experience while using Troy-Bilt equipment Show less

The Cincinnati Insurance Companies
Nov 2017 - nowClaims Adjuster
Licenses & Certifications

Commercial Lines Coverage Specialist
Honors & Awards
- Awarded to Joe FiorelloDean's list - Dec 2013
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