Troy Steinmetz

Experience

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  TCF Bank

  Jan 2003 - Jan 2005

  Branch Lending Manager, Assistant Lending Manager and Consumer Lending Rep

  • Managed $90 million lending portfolio• Managed and trained loan officers• Met sales and compliance standards• Administered the complete loan process

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  Wells Fargo

  Jan 2005 - Jan 2014

  Quality Assurance Analyst IV, Loan Administration Manager and Underwriter I, II, II & IV

  • OPUS Conventional and FHA Trainer• Developed OPUS training model and training materials on how to underwrite appraisals• Facilitated classroom training on all appraisal types and systems• Instructed new team members and cross trained current team members• Audited and certified appraisal underwriters on various products and forms• Conducted quality auditing and second level reviews• Developed and tested loan review programs prior to releasing to other underwriters• Managed underwriters and support inventory staff• Interviewed potential new team members• Assisted with the dismissal of team members• Played a major role in several ramp-up efforts with roles including hiring, on-boarding (including HR paperwork), system access, training, managing and ending the assignment• Developed underwriters and leads with project assignments• Held relationships with business partners and fulfillments sites• Part of the team that developed a national training for team members to receive their FHA Direct Endorsement and meet FHA requirements• SME for FHA DE Collateral Training supporting Learning and Development department• Facilitated the FHA DE Collateral Training during the pilot stages of the class • Acted as the final escalation point for FHA DE Collateral Training during the audit process• Worked with the audit team to create a process for the FHA DE Collateral Training• Collateral underwriter for all residential property types Show less

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  Taho Sportswear

  Dec 2015 - Jun 2016

  Sales Rep
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  U.S. Bank

  Jun 2016 - Sept 2022

  Trust Officer / Operations Manager/Underwriter II

  • Manage two departments (Private Review Team/Commercial Review Team)• Set performance expectations, goals, and overall standards along with track and coach individual and team performance• Member of a focus group on performance management across all US Bank DCS sites • Oversee major accounts/relationships for US Bank Document Custody• Create strong relationships interanlly and externally to ensure customer needs are met• Understanding of agency and private document custody guidelines• Develop staff to excel at their current position and look to add tools to staff for career goals• Manage small and large projects that influence team(s)/site• Involved in process and procedure development and implementation• Underwrite Residential Properties• Analyze and evaluate customers financial background for lending purposes• Make complex decisions to approve or deny loans Show less

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  Frandsen Bank & Trust

  Feb 2023 - now

  Business/Ag Banker | Officer