Tonya Duncan

Experience

• 

  Government of Grenada Ministry of Education

  Oct 1997 - Jul 2001

  High School Teacher Certified Level I

  - Taught Chemistry and Mathematics to students aged 13 to 16 years- Managed home room sessions

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  Winmark Julien Ltd. (Cimpex)

  Jul 2001 - Jan 2003

  Accounts Clerk

  - Managed computerized inventory through use of SAGE accounting software- Collaborated with team to designing new paperwork for sales, and inventory management- Developed and implemented costing sheets for new inventory using Microsoft Excel software

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  The Grenada Sugar Factory, St. George’s, Grenada

  Jan 2003 - Jul 2003

  Accounts Supervisor

  - Supervised Accounts Department- Utilized strict attention to detail to ensure correct posting of accounts- Collaborated with team to revise existing accounting procedures, including design of new paperwork and balancing of computerized inventory

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  University of Central Florida Bookstore

  Jul 2004 - Aug 2004

  Cashier

  - Accurately collected and recorded cash and credit receipts- Assisted with addressing customer inquiries on the sales floor

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  University of Central Florida Student Union Event Services

  Aug 2004 - Jul 2006

  - Assisted students and visitors to UCF and the Student Union with inquiries- Managed telephone inquiries to the Student Union Visitor Desk - Worked with team to prepare rooms and equipment for events quickly and efficiently

  • Information Services Associate

    Dec 2005 - Jul 2006

  • Event Services Associate

    Aug 2004 - Dec 2005
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  St. George's University, Grenada

  Oct 2006 - now

  - Selected, tested, designed and launched the current Alumni Community website (currently collaborating to upgrade our platform)- Maintain the online community with relevant content for alumni and other constituents- Provides administrative support for alumni-alumni and alumni-student events both on island and in the US to promote continued contact with graduates- Develop networking opportunities for students with alumni through an informal alumni mentoring program, and the flexibility to join the community as non-Alumni members- Collaborate with other SGU departments to promote SGU initiatives to alumni, and to recruit alumni participants- Collaborate with the Alumni Associations to plan and implement projects targeted to their constituents- Assist with preparation and management of an annual budget, and reports, for the Alumni Relations Office- Supervise ARO staff Show less - Coordinated the survey process for collection of data on student course and faculty satisfaction surveys, as well as the production and distribution of affiliated reports- Implemented and managed the survey tools for course and faculty surveys, namely STeV, Angel and CoursEval- Coordinated the grading activities for the entire University – scanning/troubleshooting, reporting, & basic interpretation of statistical reports- Delivered presentations/learning materials on the LXR.Test & CoursEval to faculty, administration and students- Developed and implemented solutions to improve the efficiency and accuracy of the grading and evaluations systems Show less

  • Coordinator Alumni Relations

    Oct 2012 - now

  • Assistant Coordinator Examination Services (Grading and Course/Faculty Evaluations)

    Mar 2007 - Sept 2012

  • Facilitator Supplemental Review Groups

    Jan 2007 - Dec 2007

  • Assistant Coordinator Examination Services (Proctoring)

    Oct 2006 - Mar 2007
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  Heron's Flight Guest House

  Jan 2011 - Mar 2012

  Property Manager

  - Provided assistance to realtors and potential guests- Met resident guest needs in a timely and efficient manner- Met resident guest needs in a timely and efficient manner- Addressed all property maintenance issues- Managed property team in the absence of the owners- Prepared cash flow statements, NIS remittances and expense payments- Delivered regular reports to owners on any findings

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  St. George's University School of Arts and Sciences

  Nov 2018 - Dec 2018

  Faculty Member (Financial Accounting)

  St. George’s University School of Arts and Sciences (MBA Program)- Taught an 8-week course to MBA students - Delivered content via instructional technology platforms, namely Zoom, Sakai & WileyPlus- Conducted in-person & online class hours- Performed assessments of student learning