Junaid Lotter

Experience

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  JTS Transfer Logistic Solutions

  Dec 2010 - now

  Director JTS Transfer Solution

  Strategic Planning: Develop and implement long-term strategies for the transportation division in alignment with overall organizational goals.Financial Management: Oversee budgeting, financial planning, and cost management to ensure efficient use of resources and profitability.Regulatory Compliance: Ensure compliance with local, national, and international regulations governing transportation operations, including safety, environmental, and labor regulations.Business Development: Identify opportunities for growth, expansion, and diversification of services. Build and maintain relationships with clients, partners, and stakeholders to foster business development.Risk Management: Identify potential risks and develop strategies to mitigate them, including insurance coverage, safety protocols, and contingency plans for emergencies or disruptions.Stakeholder Communication: Act as a liaison between the transportation division and other departments within the organization, as well as external stakeholders such as government agencies, regulatory bodies, and industry associations. Show less

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  Real Time Analyst

  Jun 2016 - Jul 2018

  Real Time Analyst
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  Altron FinTech

  Jun 2017 - Mar 2024

  Postilion System Engineer
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  Prodigy Finance

  Jan 2018 - Jul 2018

  Business Operations Lead

  • Liaising with internal and external stakeholders globally via Email. Web Chat, Facebook, inbound calls• Liaising with the client via Slack (Operations, L&D, Management, Service Leads) with regards to process• Liaising with Universities, School Team and Relationship Managers with regards to process• Understanding of financial terms eg (APR, Libor, Interest Rate simple/compound)• Making changes and amendments to accounts and applications• Updating Budget on borrows profiles• Recalculating/ adding of investment fund, home loan and other assets and liabilities• Converting currency on accounts from Zar, GBP , USD ect (currency converters) • Managing and online portal • Managing the internal and external tickets queues (Zen desk)• Decline applications • Manage the borrower’s journey from start to finish (Account Management)• Liaising with the universities with regards to the disbursement of funds• Adjusting the interest rate and loan terms of students• Adding new loan terms • Merging work from all line of business which relates (workflow management)• Managing our WhatsApp groups and events for our borrowers to participate in• Making changes and amendments to the dashboard of the borrowers• Requesting documentation for validating (Credit report, Bank statement, financial support docs etc.• Making changes to loan amounts (increase/decrease) where applicable• Ensuring that the website is updated and linked to the internal systems Show less