Jefferson Da Silva Gaspar

Experience

• 

  Plásticos Alko LTDA

  Jul 2009 - Apr 2012

  Operational Assistant

  ● Responsible for analyzing the quality control of final products, in order to ensure compliance with technical specifications and current standards; ● Management and balance of stocks of raw materials, based on forecasts of demand and production needs; ● Elaboration of development reports with accurate production data, in order to contribute to strategic decision-making. Main Results: (1) Reduction of 20% in returns of defective materials, 35% increase in materials returned within our own factory. (2) 8% reduction in logistics losses and reprocessing of defective materials. Show less

• 

  LSG Sky Chefs

  Aug 2012 - now

  ●Responsible for the management, planning and control of implementation systems projects, process improvements, and technological innovation at LATAM level, monitoring schedules in all their stages (scope, costs, resources and risks), in order to ensure that all processes are carried out in accordance with the guidelines established by the company and delivered with quality to the end customer, relying on the use of agile SCRUM methodology as facilitators; ● Performance with people management, as well as development of a high-performance team, monitoring and directing activities, in order to contribute to objective work aligned with the business strategy; ● Management of documents and files relevant to the sector, ensuring the digitization of various documents used throughout the production chain; ● Analysis and mapping of processes, as well as failure analysis and risk management, aiming at their reduction and continuous improvement in operational flows relevant to the sector; ● Preparation of management reports, dashboards, monitoring of KPIs and participation in strategic decision-making. Main results/projects: (1) ERP system implementation for all of Latin America. (2) Implementation of a special regime for billing with regulatory agencies. (3) Digital training platform implementation project management, being responsible for managing and training the audience on the use of the tool. (4) Process improvement along the production chain, optimizing planning time and information accuracy. (5) Standardization of training processes for employees at the LATAM level. (6) Remove use of paper in certain operational processes at LATAM level. Show less ● Responsible for managing and defining projects scope at LATAM level together with stakeholders, aligning expectations and defining the objectives to be achieved; ● Acting with project cost management, ensuring the optimization of available resources and maintaining the expected budget; ● Management and division of responsibilities of the team, ensuring the execution of activities in accordance with the quality standards, methodologies and best practices established by the company; ● Responsible for qualifying and training the employees involved, in order to develop skills and technical competences for the success of the initiatives; ● Manage change in projects, promoting transparent and effective communication with stakeholders, in order to minimize resistance and ensure that teams adhere to the established objectives; ● Elaboration of management reports, monitoring of performance indicators and supply of subsidies to support strategic decision-making. Main results/projects: (1) Implementation of ERP system and applications to modernize operational processes. (2) Implementation of an ERP system integrating the production chain with the creation of a central data management department. (3) Organization and standardization for project management processes. (4) Workload reduction for production planning sectors with the implementation of applications that control the production process. Show less ● Responsible for planning strategies and managing guidelines to promote a quality, customized and personalized service to the customer, focusing on their retention, experience and success; ● Performance with team management, carrying out activities of medium to high complexity, involving planning, scheduling steps, evaluation and selection of techniques, methods and work criteria; ● Responsible for coordinating and planning all production areas, defining when, what and how to carry out the execution of flight assemblies according to customer requirements; ● Handling FAC's (Customer Service Form), also working with the development of action plans to ensure that customer needs are met; ● Management and reporting of stocks of materials and equipment needed for flight assemblies, ensuring adequate availability; ● Conducting instructional meetings with operational teams, providing guidance and training on best assembly practices in accordance with the company's requirements and quality standards; ● Proposing improvements in assembly processes along the production chain, aiming at efficiency, quality improvement and cost reduction; ● Active participation in auditing the areas, in order to ensure that the services performed are in compliance with applicable regulatory standards; ● Elaboration of management reports, monitoring of performance indicators and supply of subsidies to support strategic decision-making. Main customers: United Airlines, Continental Airlines, Ethiopian Airlines, Air Canada, COPA Airlines, Azul Linhas Aéreas, TAAG Linhas Aéreas de Angola, TAP Portugal. Main results: (1) Implementation of improvements in assembly processes throughout the production chain. (2) 30% improvement in customer satisfaction index and 40% reduction in FACs. Show less ● Performance in the production planning area, ensuring that all activities are carried out in accordance with the rules, policies and guidelines established by the company; ● Carrying out an accurate and assertive calculation of the cost of operational labor and productivity analysis, ensuring control of the necessary information for budget estimation; ● Analysis and estimation of the volume of meals needed to meet future demands, contributing to the development of an optimized production flow based on flight departure times; ● Analysis of production cycle times to identify opportunities for improvement, with the creation of a detailed production checklist and precise assembly order for its optimization; ● Responsible for ensuring quality control aimed at the excellence of the services produced; ● Preparation of reports and monitoring of indicators in the area, in order to analyze possible strategies and their decision-making. Show less

  • Project Manager LATAM

    Jul 2022 - now

  • Project Coordinator

    Oct 2021 - Jun 2022

  • Account Manager

    Dec 2015 - Sept 2021

  • Production Planning Analyst

    Feb 2015 - Dec 2015

  • Production Planning Assistant

    Apr 2013 - Feb 2015

  • Production Enginnering Intern

    Aug 2012 - Apr 2013