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Lucas Fraga

Lucas Fraga

Support Analyst

Followers of Lucas Fraga513 followers
location of Lucas FragaPorto Alegre, Rio Grande do Sul, Brazil

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  • Timeline

  • About me

    Teacher at Senac EAD | Software Developer

  • Education

    • PUC-RS

      2025 - 2027
      Master’s in Computer Science Artificial Intelligence

    • Senac RS

      2021 - 2022
      Postgraduate Specialization Teaching for Professional Education

    • Descomplica Faculdade Digital

      2021 - 2022
      Postgraduate Specialization Higher Education Teaching and Active Learning Methodologies

    • Descomplica Faculdade Digital

      2021 - 2022
      Postgraduate Specialization Multiplatform Mobile Application Projects

    • Senac RS

      2014 - 2015
      Technical Course Information Technology

    • Centro Universitário Una

      2023 - 2024
      Postgraduate Specialization Artificial Intelligence

    • Senac RS

      2015 - 2019
      Technologist Degree Systems Analysis and Development

    • Descomplica Faculdade Digital

      2020 - 2021
      Postgraduate Specialization - MBA Information Security

  • Experience

    • KingHost

      Jan 2016 - Jun 2016
      Support Analyst

      Handling customer service via chat and/or phone, monitoring and responding to tickets to resolve issues and answer questions.

    • Centro Administrativo Fernando Ferrari

      Nov 2017 - Apr 2018
      Technical Support

      Providing support and maintenance for computers and software in the secretariat, assisting various departments, and developing internal systems using PHP, Bootstrap, MySQL, and WordPress.

    • Goulmi

      Jun 2018 - Mar 2019
      Systems Analyst

      Assisting in the development of web systems using technologies such as PHP, HTML5, CSS3, JavaScript, MySQL database, and Git version control.

    • Senac RS

      Feb 2020 - now
      Teacher / Tutor

      Teaching computer classes using technologies such as Java, Spring Boot, C#, .NET Core 3.1, React Native, HTML5, CSS3, JavaScript, Bootstrap, jQuery, MySQL, Git, among others.Guiding student learning by developing programs, course plans, and lesson plans according to the competencies that need to be developed.Evaluating student performance based on the pedagogical needs of the course.Performing other tasks compatible with the position.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Lucas Fraga
      Menção Honrosa por Aluno Destaque - Nov 2017 🥇 Concedida por ser aluno destaque na trilha de Windows Server do Programa Students to Business 2017/2 promovido pelo Centro de Inovação Microsoft - PUCRS.
    • Awarded to Lucas Fraga
      Menção Honrosa por Melhor Projeto - Nov 2017 🥇 Concedida pelo melhor projeto na trilha de Windows Server do Programa Students to Business 2017/2 promovido pelo Centro de Inovação Microsoft - PUCRS.