Radoslav Ciblik

Experience

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  One Aldwych, Axis Restaurant

  Dec 2004 - Apr 2007

  • Bartender

    Apr 2006 - Apr 2007

  • Waiter

    Dec 2004 - Apr 2006
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  One Aldwych Hotel, Axis Restaurant

  Apr 2007 - Apr 2008

  Head Waiter
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  One Aldwych, Axis Restaurant

  May 2008 - Feb 2011

  Head Sommelier/Restaurant Supervisor

  Responsible for:- Supporting Restaurant Manager with all aspects of managing the business: Front of House and Admin- Ensuring the company's high hospitality standards, objectives and goals are met or exceeded at all times- Maximizing revenue from wine sales through effective sales, cost control and up-selling - Recommending and serving wines to the guest- The correct handling and payment of guests’ bills and accountable for all personal cash floats- Cashing up procedures at the end of each shift- Working with wine suppliers and creating the wine list- Stocktaking, stock control and supplying the wine cellar- Supervising bar and bar staff- Organizing and conducting training sessions for head waiters and bartenders Show less

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  The Corinthia London Hotel, Northall Restaurant

  Mar 2011 - Feb 2013

  Responsible for:- Supporting Restaurant Manager with all aspects of managing the business: Front of House, Admin as well as Revenues and Cost (including P&L) - Managing a team of 28, including four Assistant Restaurant Managers, Head Waiters, Waiters, Sommeliers and Commi Waiters- Profit and Loss of the department and quality of service in the absence of Restaurant Manager- Management of departmental guests’ satisfaction results and responding to guests’ feedback - Recruitment, selection and training process Show less Responsible for:- Supporting Restaurant Manager with all aspects of managing the business: Front of House, Admin as well as Revenues and Cost (including P&L) - Managing departmental guests satisfaction results - Organizing and conducting training sessions for the whole team- The correct handling and payment of guests’ bills and accountable for all personal cash floats- Managing the shifts and all staff on duty and cashing up procedures at the end of each shift- Maximizing revenue from through effective sales, cost control and up-selling Show less

  • Deputy Restaurant Manager

    Jan 2012 - Feb 2013

  • Assistant Restaurant Manager

    Mar 2011 - Jan 2012
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  1 Lombard Street Restaurant Bar Brasserie part of Jessen & Co

  Mar 2013 - Jun 2014

  Restaurant Manager

  Responsible for:- Supporting General Manager with all aspects of managing the business: Front of House, Admin as well as Revenues and Cost (including P&L) - Responsible for multiple Dining concept (3 outlets : 1776 Fine Dining Restaurant, Lombard Street Brasserie and Private Dining Room) - Profit and Loss of the department, operations and quality of service in all the outlets in the absence of General Manager- Recruitment, selection and training process

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  Fortnum & Mason

  Jun 2014 - now

  The Gallery Restaurant Manager