Maria Vrooland

Maria Vrooland

Dispute Management Team

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location of Maria VroolandZaandam, North Holland, Netherlands

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  • Timeline

  • About me

    Supply Chain

  • Education

    • Markus Verbeek Praehap

      -
    • Lincoln High School

      1989 - 1993
    • University of Warsaw

      1993 - 2003
      Master's degree PSYCHOLOGY
    • Jagiellonian University

      2011 - 2012
      Post Graduate Public Relations B+
    • University of Warsaw

      1994 - 2004
      Master of Arts (M.A.) Psychology A

      Activities and Societies: Independent Student Association, University Sports Association Specializations: Work and Organizational Psychology, Economic Psychology

  • Experience

    • Capgemini

      Feb 2009 - Jul 2010
      Dispute Management Team

      Main responsibilities:- investigating claims by digging in contracts, documents, other paperwork in SAP, Lotus Notes & internal programs- doing research to provide answers to questions coming from the retained team in Brussels and the Netherlands- issuing corrective documents such as credit notes and debit notes- coordinating information from the Netherlands, Belgium, and India- adjusting clients' contracts in SAP- working very closely with Credit Collectors Show less

    • IBM

      Jan 2010 - Jan 2012
      Accountants Payable / Customer Service

      Main responsibilities:- following up on vendors' queries regarding payments- corresponding with vendors in the Netherlands & Belgium- language support for colleagues in India- processing invoices

    • Kyodo Yushi Europe BV

      Aug 2013 - Mar 2014
      Administrative Assistant

      Main responsibilities:Processing orders in ExactIssuing & sending invoicesProcessing schedules, preparing weekly forecastsPurchasing, processing purchase invoicesStaying in contact with the clients, with the factory in France, with logistics companiesVarious bookkeeping and administrative tasks (eg. reconciliation, collections, balancing, filing, archiving)

    • Amphenol InfoCom

      Mar 2014 - Oct 2015
      Order Administrator

      Main responsibilities:Entering, checking and releasing orders in NavisionVerifying prices, incoterms, exit pointsCommunicating with customers, factories, Logistics, Sales Gathering information and coordinating it among different departmentsFollowing up on queriesMonitoring various portalsMaking quotesProcess analysisHelping solve problems

    • Kyodo Yushi Europe BV

      Nov 2015 - Apr 2017
      Order Administrator

      Processing orders in ExactSending purchase orders to factoryProcessing delivery notesInvoicingProcessing purchase invoicesDaily contact with customers and factoryTracking containersProcessing forecastsCollecting export documentsAd hoc assignments

    • Artsen zonder Grenzen Nederland

      May 2017 - Jul 2017
      Operational Procurement Officer

      - receiving orders from the field, mainly for medical supplies- choosing source for supplies- creating / sending purchase orders- arranging transportation (sea/air/road freight)- complying with specific countries' legal requirements (eg. collecting and submitting certificates, export licenses, bills of lading, etc.)- communicating / coordinating with colleagues in the field, colleagues in different offices and branches, suppliers, transport companies- dealing with cold chain, dangerous goods, regular trips- supporting other team members Show less

    • IDA Foundation

      Oct 2017 - Mar 2024

      - coordinating the work of the transport coordinators & the planner, approving vacations, making sure there is always a back up- doing yearly assessments- looking after my team’s development - acting as a back-up and continuing to do operational tasks when needed / possible- escalating difficult situations / looking for a solution to problems- maintaining communication with other departments & other team leaders / managers; contact with the warehouse- knowledge sharing- reporting to management about ongoing issues, progress, workload Show less - Arranging transport for medicine to countries in Asia, Africa, South & Central America, and other (sometimes remote) places- collecting, sometimes issuing, documents needed for transport (invoice, pack list, COO, COA, customs docs, etc.)- staying in touch with the customer and the customer's customer with updates regarding their shipment- looking after special needs, coordinating between customer and freight forwarder- picking the best forwarder for the sometimes difficult destinations (eg. North Korea, DRC, Haiti, etc.)- tracking the shipment from the moment it is packed to the moment that the incoterm has been fulfilled Show less

      • Transport & Planning Team Leader

        Oct 2020 - Mar 2024
      • Transport Coordinator

        Oct 2017 - Sept 2020
    • AES International

      Apr 2024 - Nov 2024
      Supply Chain Specialist

      - arranging transport for FMCG- contact with customers, freight forwarders, warehouse, labelling providers- creating weekly stock report- gathering or arranging various documents (EUR1, EXA, MSDS, etc.)- designing and printing translation labels- liasing with traders, procurement

    • Daarnhouwer & Co. B.V.

      Dec 2024 - now
      Logistics Coordinator
  • Licenses & Certifications