Vivek Ravi

Experience

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  Foax Automation

  Jan 2015 - Aug 2015

  Automation Engineer

  Developing automation scripts for Industrial automation with AllenBradely PLC, SCADA and VFD’s

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  Proficient Automation & Controls P Ltd

  Aug 2015 - Oct 2016

  Automation Engineer

  Developing automation scripts for Industrial automation with Siemen's PLC, SCADA and VFD’s.

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  T3 Projects

  Jan 2016 - May 2017

  Project Engineer

  Taking care of Onsite Commissioning of automation projects, Breakdown services , AMC's in Cochin Refinery.

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  Infoblox

  May 2017 - now

  As a part of team I am providing networking based technical support to enterprise customers.Resolve customer’s issues via the telephone or Webex session.Writing and presenting internal informal courses on troubleshooting areas of product functionality.Collaborate with product development to improve Infoblox products and the customers experience using these products.Developing SNMP-XML scripts.Skills:➢ Cisco Certified Network Associate (CCNA) – April 2017➢ Three plus years of experience on Installation, configuration and management of Linux based Infoblox servers.➢ Knowledge on handling Windows and Linux Operating Systems.➢ Debugging and provide solutions to customer developed scripts (Python, XML, CCS)➢ Managing VMWare platform, spinning new VM instances and configuration.➢ Working knowledge on MySQL.➢ Experience in supporting Jira, RNow and Salesforce service management tools.➢ In depth knowledge on Infoblox automation server’s NetMRI and Network Insight.➢ Good Knowledge and hands on experience on developing SNMP-XML scripts.➢ Providing API calls related assistance to customers as per their requirement.➢ Knowledge about networking concepts.➢ Knowledge in AWS cloud platform (Solutions Architect Associate level)➢ Good communication skills with ability to use it effectively and persuasively and be able to respond professionally to customers queries. Show less

  • Sr Software Engineer

    Sept 2023 - now

  • Software Engineer II

    Sept 2021 - Sept 2023

  • Software Engineer

    Jul 2021 - Sept 2021

  • Senior Technical Support Engineer

    May 2017 - Sept 2021