Rizvan Dimas Saputra Ariyanto

Experience

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  SMK Telkom Malang

  Nov 2016 - Nov 2016

  1st place Ma-Chung Innovation Contest
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  SMK Telkom Malang

  May 2017 - Oct 2017

  MikroTik Network Olympics by APJII (Asosiasi Penyelenggara Jasa Internet Indonesia) National Level
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  PT. TELKOM AKSES

  Aug 2017 - Oct 2017

  Internship Program

  Learn about work flow in the telecommunications company PT. Telkom Akses :1. Recap Document Administration (ex : Installation report, BPJS Kesehatan, BPJS Ketenagakerjaan)2. Installation & Splicing Fiber Optic in Customer3. Troubleshooting IndiHome Service (Internet, Voip, IPTV) in Customer4. ODP (Optical Distribution Point) Project Surveyor5. Product Marketing

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  PT. TELKOM AKSES

  Jul 2018 - Feb 2023

  ● Monitoring service ISP (VPNIP, Metro-E, Astinet, IP Transit) & Telkomsel (2G, 3G, 4G, 5G)● Configuration Network Device (ex : L2Switch (Fiberhome, HP, Raisecom), ONT, OLT )● Troubleshooting and Maintenance access Fiber Optic ISP & Telkomsel● Coordination & Collaboration another Unit (internal PT. Telkom Akses or Telkomsel & Stakeholders)● Report Performance Unit (by Ticket & Completion Speed Time during Troubleshooting)● Activation New Customer via Internal System Dashboard & Configuration Device● Troubleshooting & Ordering to Corporate Network Engineer for incidents when customer device or system environment state down, based on IT Tools Ticketing and network monitoring system (Cacti). Troubleshoot can’t be more than 3 hours. Because Corporate Customer have SLG (maximum down time can’t be more than 3 hours)● Monitor customer ONT & L2SW device to manage service (monitoring customer traffic & state using Cacti)● Collect and manage customer data in detail to make it easier for Corporate Network Engineers and other team when troubleshooting (technical field data, logical data) and recap unit performance every day Show less ● Troubleshooting for incidents when customer device or system environment state down, based on troubleshoot ticketing from Helpdesk Engineer and network monitoring system. Troubleshoot can’t be more than 3 hours. Because Corporate Customer have SLG (maximum down time can’t be more than 3 hours)● Daily Report to Team Leader about activity progress● Activation, Troubleshooting & Maintenance about Customer Corporate Network. Customer corporate as Networking in Mall, Apartment, Office Building & Banking● Configure customer network device (ONT, STB, PBX)● Closing & Report Customer Ticketing Show less

  • Network Operations Center (NOC)

    Feb 2020 - Feb 2023

  • Corporate Network Engineer

    Jul 2019 - Jan 2020

  • Network Engineer

    Jul 2018 - Jul 2019
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  Telkom Indonesia

  Oct 2021 - Dec 2021

  Web Developer (Back End)

  Internship as Web Developer to build website project in division WAN (Wholesale Access Network)

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  Bangkit Academy led by Google, Tokopedia, Gojek, & Traveloka

  Feb 2022 - Jul 2022

  Cloud Computing - Bangkit Academy led by Google, Tokopedia, Gojek, & Traveloka

  Google Cloud Platform Skill Academy

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  Orbit Future Academy

  Sept 2022 - Dec 2022

  AWS re/Start - Orbit Future Academy

  AWS Cloud Skill Academy

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  PT Sinergy Informasi Pratama

  Mar 2023 - Mar 2024

  Managed Service Network Security Engineer

  ● Managed service Network Security customer BPJS Kesehatan Pusat, BTN, PLN UIP2B● Experience to operate and configure Prisma Access SASE & Cloud Security, Palo Alto, Fortinet & Sophos Firewall● Managed tunning policy, routing, NAT on-premise & cloud firewall● Configure application and service entities in every security policies Palo Alto & Fortinet (BTN, PLN UIP2B)● Investigate network intrusions and stop data leak attacks (SIEM, Cortex Data Lake)● Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring● Configure Multi-Factor Authentication every LDAP user in Palo Alto Firewall and sync with OKTA MFA● Ensure that the security & network system are regularly updated with patches and OS● Ensure firewall system is running based on CIS Benchmarks standardization● Responsible for security event monitoring, management, and response● Daily report to our customer BPJS Kesehatan Pusat & Bank Tabungan Negara (BTN) about firewall condition● Executive report in every corrective and preventive maintenance BPJS Kesehatan Pusat, BTN, PLN UIP2B ● Monthly report about configuration and performance Prisma Access SASE & Palo Alto On-Prem Firewall● Ensure compliance with SLA● Open Technical Assistance Center and coordination with principle when available some mayor or critical case Show less

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  Protergo

  Apr 2024 - now

  Security Engineer (Implementation & MS)

  ● Troubleshooting deployment issues in order to fix bugs in software or hardware components● Providing technical support to clients in order to help them troubleshoot their own issues● Working with clients to develop a deployment plan that meets their needs● Monitoring and maintaining the health of servers and other network security devices● Deploying new systems, updating existing systems, or decommissioning old systems as needed● Designing and implementing backup solutions to protect against data loss● Maintaining documentation of all steps taken during each deployment project● Helping to create documentation for new software releases or hardware updates● Testing new software releases to ensure that they work as expected● Implementation, Migrate, POC, Maintenance & Troubleshoot IBM Qradar SIEM, AlienVault, Wazuh● Implementation, Migrate, Maintenance & Troubleshoot Network Security product : Sophos, Fortigate, FortiMail, FortiEMS, FortiSandbox, FortiIsolator● NGFW Security Assessment, Hardening & Reporting Using CIS Benchmarks : FortiGate● Implementation & Managed Service WAF (Akamai) in government client● Crate document after Implementation, Migration, POC, Maintenance, Troubleshoot : LLD, HLD, UAT, Activity Report, Corrective & Preventive Maintenance Report, Root Cause Analysis (RCA) Report● Deploy NAS Storage environment : QNAP● Linux and Windows Server System Engineer● Managed Service SentinelOne EDR● Handling customer FSI, Government, Telecom Provider, Data Center Provider, Hosipitals● Implement Elasticsearch, Logstash and Kibana services in SIEM & Integrate with SOAR● ISO/IEC 27001:2022 Internal audit support as a network security assessment and remediation team Show less