Monte Davis

Experience

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  BT Telconsult

  Feb 2008 - Jan 2011

  Operations Technician

  · Provided clients with Tier 4 helpdesk support, along with, the highest level of response and service possible. · Evaluated problems and situations to determine their importance and urgency. · Conduct research and process adjustments independently, as well as with other divisions. · Monitored the quality and timeliness of service delivery to customers throughout the life of the service request. · Provided expert advice and guidance to program managers, as well as technical subject matter experts regarding alternative program strategies.· Performed research regarding account issues or inquiries and responds to the appropriate client after the issue has been resolved. · Provided oral and written input, including status reports, presentations, information papers, financial analysis, etc. to various levels of leadership.Utilized computer applications to access account information and reference materials. Show less

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  Public Storage

  Feb 2011 - Dec 2016

  Property Manager

  New Hire Trainer /Completed 30 Day Couching Program with Each New HireManaged Up To 15+ Staff Members at Multiple SitesFinalized all eviction proceduresHosted Monthly Onsite AuctionsAccounts Receivable and Accounts Payable ProceduresHost Monthly Safety MeetingsTravel to Multiply Locations Completing Safety InspectionsCompleted Full Reports of Recommendations and Schedule Repairs as Needed Based on The Safety RegulationsConduct A Daily Physical Storage Unit Inspection, Confirming the Inventory, Availability, and Ensuring Each Unit Is Secure or Ready to Rent.Understanding the Lease Terms, Fees, Insurance, And Completing Lease AgreementsAssist Reservation and Walk-In Customers (Both in Person and On the Phone) In Renting Storage Units, Going Over the Lease Terms, Fees and Insurance and Completing Lease AgreementsManage, Verify, Balance Cash Drawer; Prepare and Make Daily DepositsCompile Month End Revenue Reconciliation Reports Show less

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  Rent-A-Center

  Jan 2015 - Jun 2017

  Store Manager

  Responsible for providing general management of all activities within the store consistent with company policies including activities in the Financial Service operation whenever applicable.Maximize store revenue and profits through efficient management of all store activities.Responsible for the selection, training, and ongoing development of coworkers within the district.Monitor and oversee customer satisfaction, proper management and protection of company assets.Development of management talent for future growth of the company.Oversee and direct coworkers to ensure all comply with company policies. Show less

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  Dollar General

  Feb 2016 - Apr 2017

  Store Manager

  Managed a team of 15+ also ran multiple locations if a location did not have a store manager assigned.· Sales margin 115% consistently exceeding companies’ monthly goal.· Recruited, selected and retained qualified employees according to federal and state labor laws and company policies. · Provided proper training for employees; conduct performance evaluations; identified gaps for appropriate solutions and/or counseling, up to and including termination. · Communicated performance, conduct and safety expectations regularly; coordinated meetings and events to encourage safety, security and policies. · Ensured that the stores were appropriately staffed and effectively opened and closed each day. · Evaluated operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. · Ordered to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. · Facilitated the staging, stocking and storage of merchandise by following defined company work processes. · Ensured that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. · Maintained accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. · Ensured the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. · Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. · Ensure that store is adequately equipped with tools necessary to perform required tasks. Show less

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  Labor Finders

  Jan 2017 - Jan 2019

  Branch Manager

  Detailed Oriented, High-Energy, Hands-On Professional, With A Successful Record of Accomplishments in The Commercial Property Management, Telecommuting Industries, Retail Management Fields. Major Strengths Include Strong Leadership, Excellent Communication Skills, Competent, Strong Team Player, Attention to Detail, Dutiful Respect for Compliance in All Regulated Environments, As Well As Supervisory Skills Including Hiring, Termination, Scheduling, Training, Payroll, And Other Administrative Tasks. Show less

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  SOS Security LLC

  Jan 2019 - Jan 2021

  Full Desk Recruiter

  Designed and implemented overall recruiting strategy.Developed and updated job descriptions and job specifications.Performed job and task analysis to document job requirements and objectives.Prepared recruitment materials and post jobs to appropriate job board/newspapers/colleges etc.Sourced and recruited candidates by using databases, social media etc.Screened candidates resumes and job applications.Conducted interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.Assessed applicants’ relevant knowledge, skills, soft skills, experience and aptitudesOnboarded new employees in order to become fully integrated.Monitor and apply HR recruiting best practices.Provided analytical and well documented recruiting reports to the rest of the team.Acted as a point of contact and build influential candidate relationships during the selection process.Promoted company’s reputation as “best place to work”. Show less

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  Walden Security

  Aug 2020 - now

  Human Resources Generalist