Emma Parrish

Experience

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  Barclays

  Feb 2003 - Jan 2011

  Operations Specialist

  Barclays PLC is a British multinational investment bank and financial services company headquartered in London. It has operations in over 40 countries.They have over 325 of history and expertise in Banking.As the Operations Specialist, I supervised a team of Customer Advisors and we were the first point of contact for customers entering the branch.I was also responsible for the cash flow of the branch, inclusive the cash points, and the counter tills.

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  Johnston Sweepers Ltd

  Jan 2012 - Nov 2016

  Regional Service Manager

  Johnston Sweepers have been manufacturing road sweepers in Dorking, Surrey for more than 75 years, and is one of the world market leaders in street cleansing vehicles.Exporting 70% of its production to more than 80 countires worldwide. helping to keep streets clean all over the globe.My role as Regional Service Manager included leading a team of 12 Mobile Service Engineers, and 2 Customer Service Advisors.Together we ensured that our cusotmers across London and the South East of England had prompt responses to their vehicle breakdowns and scheduled repairs and services.One of the key aspects of my role was face to face interactions with customers and visiting their sites across my region.I worked closely with the Contract and Business Development Manager to enable growth throughout my area. Show less

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  Frontier Pitts Ltd

  Nov 2016 - Oct 2023

  UK Service Manager

  Frontier Pitts have been at the forefront of perimeter security for over 90 years. They are renowed for their British Engineering - all equipment is designed and made to order at the UK Head Office and on site factory.Working in the Service Department, immediately under the Operations Director, my role as UK Service Manager is to ensure every aspect of after sales is catered for. I work closely with my clients, over the phone and face to face, to provide the best service that my team and I can. I lead a team of Service Advisors and Project Managers, working to make sure that the customers experience is of the highest quality from booking their engineer, to planning how their repair will take place.I consitently work with the Contracts and Operations Manager to develop and grow the business throughout the UK. Show less

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  BT6 Resourcing

  Oct 2023 - now

  Client Relations Manager
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  Bridgetech Group

  Mar 2024 - now

  Client Relations Manager