Moaz Elsayed

Experience

• 

  Smart Com

  Jun 2012 - Apr 2014

  IT Support Specialist
• 

  Rixos Alamein

  May 2014 - Jun 2015

  IT Specialist

  • Support end-users with IT-related problems in a responsive and service oriented manner.• Assist with the troubleshooting, installation, and implementation of systems.• Develop and maintain information architectures (data, application, network) • Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance;.• Experience in Network Intrusion detection/Intrusion Prevention System and Firewalls (cyberoam).• Installation and Troubleshooting (HP) switches (HP PRO 5400 – 2530 – HP ProCurve MSM 765 Controller) (VLANs, VTP)• Experience in Implementing & managing Symantec Data Loss Prevention.• Organization. • Monitor backup jobs and ensure high level of completion success rate.• Support (Fidelio Suite8 Live--SharServer-- Micros- Material C--Sun—Turva server – Inhuva-Call Account - Solution for HR ) Show less

• 

  Domina Coral Bay

  Jun 2015 - Sept 2015

  IT Specialist
• 

  Rixos

  Sept 2015 - Dec 2017

  IT Supervisor

  • Planning and designing enterprise Wireless solutions from HP Wireless using Controllers (MSM765) access points and Remote access points(420,425, MSM430,MSM466-R)• Establishing and maintaining Site-to-Site VPN, Remote Access IPSEC Tunnels and SSL VPN for Cyberoam UTM • Operating and maintain LAN/WLAN network from many vendors (Cisco, 3com,HP, Procurve)• Install , configure and maintain system infrastructure on Virtualized servers using ESXI• Installed different software and hardware as per requirements, and administered their servers• Planning, designing and configuration CCTV System (Samsung NVR) • Design secure and scalable networks.• Assist in sizing effort for the network part of projects.• Install secure and scalable network devices.• Work with OS and application teams to ensure client service success.• Assist the IT director with project work to grow the technology infrastructure of the • Monitor backup jobs• Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices• Protects system by defining access privileges, control structures, and resources.• Analyzing, troubleshooting and correcting network problems remotely and on-site.• Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems. ( Cyberoam firewall)• Support Hotel Systems (Fidelio Suite8 Live—Share Server-- Micros- Material C--Sun—Turva server – Inhuva-Call Account - Solution for HR) Show less

• 

  Fourseasons Cairo at the first Residence

  Jan 2018 - Aug 2019

  IT supervisors
• 

  Fourseasons Desroches Island

  Aug 2019 - Oct 2021

  Assistant IT Manager
• 

  FourSeasons Hotel Bahrain Bay

  Oct 2021 - now

  Assistant Director of IT