
Jeff Hu
Sales team Leader

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About me
Account Manager - Laminex Australia
Education

Edith Cowan University
2002 - 2006Bachelor of Science (B.S.) Communication and ITActivities and Societies: ACYEA
Experience

Eurasia Group
Aug 2006 - Aug 2008Sales team LeaderResponsible for correctly identify markets and initiate sales objectives according to different projects. Directed sales team members targeting and penetrating single and multiple accounts though assorted sales skills including coldcall, leads researching and etc. Selected Achievements # Successfully leading team achieved top sales records for income tax and custom tax projects in 2006. # Promoted from team leader to assistant sales manager in 2007 due to outstanding performance in most projects. # Top sales in income tax and custom tax projects. Show less

Shiny Pty Ltd
Oct 2008 - Oct 2012Account ManagerAccount Manager (9/2008 – 11/2012): Direct drive the growth, retention and profitability of WA account base encompassing over 100 clients. Oversee key accounts, cultivate and strengthen beneficial relationships with financial and benefit decision makers through demonstration of integrity and persuasive communication skills. Selected Achievements # Continuously achieving annual target sales in the past 4 years working with Shiny. Succesfully increased WA branch average sales by 250% and customer base by 40%. # Developed and introduced more effective and efficient order processing operations and increased order processing efficiency by 30% # Strategically promoted products to retail and distributor accounts through specialised customer trainings. Set up product displays, worked with sales personnel, and builtrelationships with prospects at trade shows Show less

Gemmill Homes
Oct 2012 - Oct 2015New Home Consultant- Provided home buyers with a helpful and exciting experience by designing homes that fit their needs, and informing them of all benefits, products and possibilities. - Achieved sales man of the months numerous times during the years working in the company.

Content Living
Nov 2015 - Nov 2017New home design consultant- Provided home buyers with a helpful and exciting experience by designing homes that fit their needs, and informing them of all benefits, products and possibilities. - Continuously achieved high sales volume over the years working in the company.

Impressions the Home Builder
Nov 2017 - Aug 2018Senior design and development consultant- Assist Clients with their initial Mortgage finance inquiries, source lands, home design.- Provide one stop shop service for home buyers including finance, land and home building.- Assist investors and developers with their property development projects including duplex, triplexand multi-dwelling projects

BGC Housing Group
Nov 2018 - Oct 2022Senior new home and development consultant- BGC Housing Group is one of WA's biggest and most awarded home builders and property developers. - Provided home buyers with a helpful and exciting experience by designing homes that fit theirneeds, and informing them of all benefits, products and possibilities.- Specialised in duplex, triplex and multi-dwelling projects. Provide one stop property development service to investors, property developers and realestate professionals. From inception to completion including initial land sourcing, feasibility analysis, engage with surveyor lodge WAPC approval, site preparation to meet WAPC conditions, drafting building plan, lodge local council DA, design compliance, development finance, project management during construction, property management and project sales once project completed. - Been awarded for ourstanding Professionalism in sales award numerous times- Maintained contact with clients from beginning of a sale to after closing, providing updates, followthrough, and consultations as needed to ensure exceptional customer satisfaction.- Met and exceeded customer service goals and continuously achieve great sales result each year. Show less

Laminex Australia
Sept 2022 - nowAccount Manager- Laminex is the Australian market leader of supplier and manufacturer of premium decorative laminate, engineered stone and acrylic surfaces in Australia. Helping create durable and beautiful cabinetry, benchtops, bathrooms, kitchens, wall linings, wardrobes and more in both commercial and residential spaces in Australia for more than 85 years. Laminex is owned by Fletcher building which is a dual listed company on the NZX and ASX. -Fostered enduring relationships with a diverse transactional clientele, including cabinet makers, stone masons, postformers, door makers, builders etc.-Expanded business reach by building upon existing connections and establishing new, long-lasting partnerships.-Demonstrated expertise in working across transactional and non-transactional client spaces, ensuring client satisfaction and loyalty.-Achieved and exceeded revenue, margin, and new customer acquisition targets. Currently managing accounts totaling over $10 million a year-Utilized tools such as Salesforce, ASW, CRM, and others to efficiently manage and achieve daily work targets.-Transferred into the role of Essa Stone Account Manager between April/2023 to 07/2024 responsible for nurturing relationships with all stone mason clients in Western Australia. Since 07/2024, transferred back into managing large transactional accounts. -Developed strategies to enhance client engagement, satisfaction, and loyalty.-Collaborated with internal teams to deliver optimum service and ensure the successful specification of Laminex products.-Played a key role in meeting revenue and growth targets for the residential sector. Show less
Licenses & Certifications

Certificate of Registration as a real estate and Business sales representative
Department of CommerceJan 2014
Base first Aid
Surf Life Saving Western AustraliaJan 2013
Construction white card (work safetly in the construction industry)
Master BuildersJan 2013
Languages
- maMandarin
- enEnglish
- jaJapanese
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