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Kelley Shields

Kelley Shields

Virtual Administrative Assistant

Followers of Kelley Shields60 followers
location of Kelley ShieldsSanford, North Carolina, United States

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  • Timeline

  • About me

    Graphic design & content curation specialist with a background in IT and a knack for 'outside the box" problem solving.

  • Education

    • Rockingham Community College

      2016 - 2021
      Associate of Arts and Sciences - AAS Information Technology

    • Guilford Technical Community College

      2019 - 2021
      Associate of Arts and Sciences - AAS Information Technology

  • Experience

    • Accent Painting

      Jan 2008 - Feb 2011
      Virtual Administrative Assistant

      • Performed data entry and examined documentation for errors.• Maintained organization and accuracy of electronic filing system.• Converted consultation recordings into written reports.• Created PowerPoint presentations for owner.• Followed up with clients/customers.• Maintained/filtered emails.• Made travel arrangements.• Scheduled appointments and meetings.• Researched and summarized findings.

    • America Personal Injury Investigations

      May 2011 - Mar 2014
      Data Entry Specialist

      • Managed large data projects, including scheduling, data entry, and checking for accuracy. • Communicated with associates to ensure cohesive completion of work.• Completed tasks ahead of schedule and with efficiency.• Scanned, sorted, and maintained documents in an organized filing process.• Reviewed work done by others to check for correct spelling and grammar, ensure that company format policies are followed and recommended revisions.

    • UserTesting

      Nov 2018 - Nov 2019
      Usability Analyst

      • Evaluated, provided feedback, and gave recommendations to developers on software for functionality, form, and usability.• Participated in product design reviews to provide input on functional requirements, product designs, or potential problems.

    • Circle K

      Aug 2020 - Aug 2021
      Technical Support Analyst

      ScalabilityConversionsTroubleshootingRemote connectionsHyperCare

    • IBM

      Jul 2021 - Mar 2022
      IT Support Specialist

    • Rodeco Metal Finishing

      Apr 2022 - now
      Marketing And Public Relations Specialist

  • Licenses & Certifications

    • PC Pro Certified

      TestOut Corporation
      Dec 2019

  • Honors & Awards

    • Awarded to Kelley Shields
      Member Phi Theta Kappa Honor Society Apr 2018