Trisha Alexander, Professional In Human Resources® (PHR®)

Experience

• 

  Verizon Business

  May 1999 - Sept 2007

  Corporate Training and International Telecommunications Coordinator

  • Assess customer service training needs and develop and deliver training to meet those needs.• Developed and delivered technical training to external and internal customers.• Coordinate projects, sold products/services, and assisted in technical research to determine areas of concern and develop resolutions.• Coordinated with Marketing and Sales team to effectively sell products and services to ensure a fair return to shareholders by sustaining quality growth and profit.• Counseled corporate clients with regard to their business needs. Show less

• 

  Mabrey Bank

  Sept 2007 - Nov 2012

  • Supervise a staff of eight between two branches• Assess employee training needs and develop, conduct or oversee training.• Devise & implement strategies for employees to ensure the highest quality of service to every client to promote the achievement of desired financial results.• Prepare and conduct performance appraisals and monthly coaching meetings.• Provide excellent customer service by greeting customers in a professional manner; determine and satisfy customer needs and expectations, and resolve customer problems.• Maintain general ledger accounts.• Research and resolve cash outages.• Process accounts payable.• Monitor cash flow for two branch locations to ensure smooth and efficient operations while minimizing excessive inventory.• Monitor employees to insure compliance with Federal and State regulations. Show less • Conduct all business in accordance with Federal and State regulations and bank policies.• Execute transactions with an exceptional level of detail and accuracy.• Open new accounts including, but not limited to, checking, savings, IRA, Certificate of Deposit.• Work closely with supervisors in daily branch reporting. • Accept responsibility to insure that there is minimal exposure to loss through various avenues including fraud prevention.• Train all new employees and current employees on banking policy and procedure, including Federal and State compliance and regulations, by leading branch meetings and clinics. • Create an outstanding customer experience by resolving customer service issues, opening new accounts, offering convenience services, and helping the branch meet sales objectives contributing to the success of the firm • Partner with the branch team and specialists to ensure customers have access to experts who can help them with specialized financial needs • Assist new and existing customers with their business needs by providing a one-stop-shop for various business products and services Show less

  • Assistant Branch Manager

    Jan 2010 - Nov 2012

  • Branch Services Representative

    Sept 2007 - Jan 2010
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  Key Personnel

  Dec 2012 - Mar 2018

  • Screen candidates and prepared them for onsite interviews with clients.• Conduct skills assessments.• Staff various professional roles including but not limited to Administrative positions, Accounting, Finance, HR, Supply Chain, Engineering, Sales and Marketing.• Exceeds required metrics in regard to Gross Margin dollars generated.• Contact candidates in various ways including but not limited to Indeed, ZipRecruiter, LinkedIn, direct calling and calling into their current workplace.• Source candidates by means of networking, use of Boolean search strings and connecting with similar passive candidates.• Staff contract, contract to hire and direct hire positions within the Oil and Gas, Professional and Manufacturing industries. • Answer questions regarding paid time off, vacation time, insurance, and other benefits.• Conduct required onboarding including, but not limited to, various background and reference checks, E-Verify and New Hire Orientation.• Maintain accurate records in HRIS.• Hold employee and company information in strict confidence in accordance with State and Federal laws.• Maintain a professional, yet warm, demeanor when interacting with customers, employees and colleagues.• Work with customers to assess the performance of employees. Show less • Supporting our client, Enovation Controls f.k.a. F W Murphy• Supervise 55+/- Key Personnel employees at the customer site.• Conduct appraisals and provide coaching as needed.• Answer questions regarding paid time off, vacation time, insurance, and other benefits.• Document all disciplinary action and incident reporting.• Work with customer supervisors to assess the performance of Key Personnel employees.• Perform searches to identify new candidates to fill open positions at the customer site.• Conduct required on-boarding including, but not limited to, various background and reference checks, E-Verify and New Hire Orientation.• Maintain accurate records in HRIS.• Hold employee and company information in strict confidence in accordance with State and Federal laws.• Maintain a professional, yet warm, demeanor when interacting with customers, employees and colleagues.• Act as liaison between Key Personnel recruiters and the customer. Show less

  • Senior Recruiter

    Jul 2013 - Mar 2018

  • On-Site Manager

    Dec 2012 - Jul 2013
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  ChampionX

  Jun 2018 - Apr 2020

  Talent Acquisition Manager

  • Develop and participate in programs involving compensation, benefits, recruitment, training, organization development and employee relations.• Participate in adverse impact analysis.• Develop and deploy employee relations initiatives.• Intermediate knowledge of legislation affecting HR, including FLSA, Title VII, ADA and EEO.• Intermediate knowledge of compensation, benefit offerings and job family progression.• Ability to effectively negotiate employment offers.• Fill professional roles including but not limited to Executive, Administrative, Accounting, Finance, HR, Supply Chain, Engineering, Sales and Marketing.• Contact candidates in various ways including but not limited to Indeed, ZipRecruiter, LinkedIn, direct calling and calling into their current workplace.• Source candidates by means of networking, use of Boolean search strings and connecting with similar passive candidates.• Schedule interviews, maintain attendance records, establish new employee files, administer drug testing paperwork and manage direct contact with the lab.• Perform various background and reference checks for candidates.• Partner with Managers to develop strategic plans for hiring ramp-up and/or specialized position fulfillment.• Work with the Marketing Director in developing targeted marketing campaigns, both internally and externally. Show less

• 

  ChampionX

  Jul 2020 - now

  I am responsible for the recruitment, engagement, and development of our earliest in career employees. I specialize in Internship, Co-Op and New Graduate career opportunities. Bring dynamic and positive energy to co-workers, both present and future, while connecting with elite talent to positively impact ChampionX Artificial Lift.

  • Senior Lead, Talent Projects

    Aug 2024 - now

  • Early Career Specialist

    Nov 2022 - Aug 2024

  • Human Resources Specialist - Talent Acquisition and Human Relations

    Jul 2020 - Nov 2022