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Himani Chavhan

Himani Chavhan

Service Desk Engineer

Followers of Himani Chavhan63 followers
location of Himani ChavhanNagpur, Maharashtra, India

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  • Timeline

  • About me

    senior technical project executive

  • Education

    • RTMNU

      2014 - 2019
      Bachlor of engineering Electrical Engineering

  • Experience

    • Tarang Software Technologies

      Mar 2021 - Apr 2022
      Service Desk Engineer

      Managing incident, change, request, escalations etc also providingsupport through chats, calls, tickets.Installation and configuration of Linux OS, Windows Xp, 7, 10 , 11.Working within SLA to take ownership, escalate to resolve viacompany own ticketing tool.Experience of incident and request management(FTF) in service nowlike Installation and troubleshooting of Windows, Microsoft O365(outlook, teams),patch and security compliance.Wi-Fi, internet ,proxy troubleshooting Show less

    • Infosys BPM

      Apr 2022 - now
      Senior technical project executive

      Qualified Sr. Technical Project Executive with good problem solving and troubleshooting skills having2.5years of experience of resolving various technical issue as well project knowledge management asshift lead. Expert interpersonal communicator who is not satisfied until the client is satisfied.

  • Licenses & Certifications

    • ITIL,Linux, windows and cloud administrator

      Evision Technoserve Bengaluru