Gavin Jensen

Experience

• 

  Hastings Entertainment

  Apr 1996 - Jan 2000

  Store Manager

  Hastings Entertainment, Inc.Store Manager, April 1996 - January 2000Responsible for all aspects of store operations including recruiting, training, and retaining talented associates. Planned and organized promotions and in-store events. Maintained proper inventory levels, and supervised merchandising for all store displays. Conducted performance appraisals for management and sales associates. Developed and executed action plans. Analyzed financial statements and proposed future sales goals and yearly budgets. Responsible for introducing new product lines in Hastings stores. Increased sales in each department by at least 10%. Show less

• 

  University of Utah

  Jan 2000 - Jun 2006

  Computing Solutions Manager

  Sales Manager, Computing Solutions, February 2001 – June 2006 University of Utah, University BookstoreProvided exceptional customer service to the guests of the University Bookstore, while exceeding 6 million dollars in computer revenue per fiscal year. Responsible for hiring, training, counseling, and evaluating staff for department. Prepared budgets, financial statements, and responsible for keeping inventory of product at optimum levels. Accountable for merchandising and marketing of both the computer sales and service departments. Responsible for all buying in relation to the computer and service department. Accountable for inventory preparation, and execution. Oversaw all Campus Representative Activity. Show less

• 

  Davis Applied Technology College

  Jun 2006 - Jun 2015

  Auxiliary Services Director

  Director of Auxiliary Services, June 2006 – Present Davis Applied Technology College, DATC BookstoreDirects the retail functions of six College Departments. Oversees and coordinates all retail services that support the educational and financial interests of the college. These departments include: DATC Bookstore, Print & Media Center, Corner Café Food Services, Cosmetology Salon, Vending Services, and all Shipping & Receiving functions for the College. Has met or surpassed sales goals in all departments for 9 consecutive years. Selects and trains management and support staff for each department, and supervises the hiring and selection process for employees. Coordinates and maintains excellent customer service. Creates and Implements annual budgets for all auxiliary services. Directs all marketing efforts for each auxiliary department. Directs customer service and retail management training for all support staff. Administrative responsibilities include scheduling, budget control, inventory management, contract administration, and supervision of staff, and students. Excels in customer services, being awarded with the DATC customer service of the year award in 2007 and 2013. Exceptional organizational and multi- tasking skills. Show less

• 

  Salt Lake Community College

  Jun 2015 - Sept 2018

  Director of Retail Services and Operations

  Director of Retail Services and OperationsExpertly direct the overall retail operations of six College Store locations as well as two food services operationsManage all facets of retail services to support the educational and financial needs of the college facility Facilitate cross-training to selected management and support staff for each department, as well as customer service and retail management training for support staff; while overseeing the hiring and selection process for employeesClosely monitor performances and task completion of 10 management staff and more than 80 support staff Lead all marketing and merchandising efforts for each retail locationEffectively perform administrative duties, such as work scheduling, budget control, inventory management, contract administration, and staff supervision Spearhead and prioritize key functions which involve:­ Implementation of standard policies on purchasing, receiving, display, and usage of store space;­ Generation of corrective action to issues, while ensuring compliance with policy;­ Modification of pricing structure for numerous desired goods to identify the lowest prices possible; ­ Development of annual budgets for all college store and food service locations;­ Forecasting of future needs, hiring, purchasing, and control of inventories;­ Supervision of purchasing and inventory control methods for accurate inventory status;­ Preparation and evaluation of all financial reports, departmental recommendations, and suggestions to maintain and track financial status; and ­ Management of public relations program for the college store.Acted as the key representative on national, state, and regional meetings within the college industrySuccessfully completed the SLCC Presidential Leadership Program in 2017 and received the SLCC Staff Star Program recognition for excellent customer service Show less

• 

  National Association of College Stores

  Mar 2017 - Jul 2023

  Board of Trustees Member
• 

  Weber State University

  Sept 2018 - now

  • Director - Wildcat Stores

    Dec 2023 - now

  • Deputy Director

    Sept 2018 - Dec 2023