
Christopher Wilcox

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About me
Head of Demand and Supply- Metcash Supermarkets and Convenience
Education

Macquarie Graduate School of Management (MGSM)
2007 - 2008Post Graduate Certificate in Management Management CertificateCompletion of three subjects:AccountingMarketingHuman Resource Management

Western Sydney University
1995 - 1998Bachelor of Arts (B.A.) History, Politics
Experience

Woolworths Group
Sept 2003 - Jan 2011Lead a team of 10+ employees responsible for delivering 95%+ supply rates from warehouses to stores in Australia and New Zealand (for imported products).Successfully transition the International Replenishment ordering function from Progressive Enterprises in New Zealand into the Australian Replenishment area of control. Represent the Replenishment department in the Woolworths Global Sourcing Program. Responsibilities included:-Identification and benefit analysis of potential initiatives,-Requirement gathering, testing and stakeholder management for identified project streams,-Key liaison between IT, Replenishment, Buying and International Logistics for the delivery of the Replenishment stream of the Global Sourcing Program. Lead a team of Managers and Planners in the demand management, vendor management, and order placement for all internationally sourced items for Woolworths Supermarkets. Lifted service levels to stores from 85% to 95%. Key liaison between International Logistics, Buying, and other Replenishment functions. Implemented date code management across all internationally sourced food items. Lead a team of Managers and Planners responsible for achieving improvements in service in high volume Grocery, General Merchandise and Internationally sourced products.Manage inventory controls as well as warehouse space management. Manage a team of Demand Chain Planners in the demand planning and order placement for various Buying teams within Woolworths Supermarkets.Set and achieve service level targetsMaintain strict inventory practicesManage vendor relationships Demand forecasting and order placement for various categories within Woolworths supermarkets.Manage vendors to strict service (inbound and outbound) and inventory targets. Order placement and communication to suppliers of system generated or manually generated short term demand plans.
Replenishment Manager -General Merchandise and Progressive
Jun 2009 - Jan 2011Replenishment Subject Matter Expert
Feb 2008 - Jun 2009Replenishment Manager- International Replenishment
Nov 2006 - Feb 2008Replenishment Manager
Jun 2005 - Nov 2006Assistant Business Manager
Jun 2004 - Jun 2005Demand Chain Planner
May 2003 - Jun 2004Rebuyer
Sept 2003 - May 2004

BIG W
Jan 2011 - Jun 2011Replenishment Manager (Secondment)Lead a team of 30+ across Store Replenishment, Warehouse Replenishment, and Forecasting within Big W (6 month secondment). Responsible for delivering improved Supply rates to stores, improved forecast accuracy, improved store availability, and achieving inventory targets.Key liaison between Logistics, Buying and Operations.

Woolworths Group
Jul 2011 - Jan 2016Lead a team of 50+ Woolworths and Supplier analysts/planners and their Managers. Responsible for managing the inbound inventory management of $75m-$110m whilst maintaining a supply rate to stores of over 95% and minimising waste. Lead a team of 30+ Woolworths and Supplier analysts/planners and their Managers. Responsible for managing the inbound inventory management of $300-$340m whilst maintaining a supply rate to stores of over 97%.Manage and maximise customer availability for online purchases.Manage the inventory reporting for the Food and Liquor Group. Undertake a review of the Replenishment function including meeting with third party suppliers and present findings to Woolworths senior Management.Oversee an employee development and training function for over 200 employees. Represent the Replenishment department regarding inventory reporting and analysis.
Head of Supplier Management -Fresh and Perishables
Sept 2013 - Jan 2016Head of Supplier Management -Liquor, Online, and Inventory
Oct 2012 - Sept 2013Manager- Business Improvement
Jul 2011 - Oct 2012

Self
Feb 2016 - Mar 2017Holiday Leave / Career BreakAfter over 13 years at Woolworths corporate office, I took some extended leave for overseas travel, spend time to reset personal goals, as well as other pursue other interests outside direct employment.

Stuart Alexander & Co.
Apr 2017 - Aug 2017Supply Chain ConsultantWorking directly with the General Manager: Supply Chain reviewing Stuart Alexander’s end-to-end network with specific focus on introducing extensive cost reductions and service benefit. Key achievements included delivering direct recommendations for all sections of the Supply Chain along with high-level project plans for the achievement of these initiatives.Included (and running along side this review) was the management of the Warehouse andFreight Tender with 15 participants. Included in this was the preparation of tender documents, management of the formal communications throughout the RFP, modelling of scenarios and participant submissions, benefit analysis, and end recommendations to the Stuart Alexander board. Show less

Randlab Pty Ltd
Sept 2017 - Nov 2017Business Development ConsultantWorking directly with the Managing Director focussing on researching new business areas and providing risk/benefit analysis on future strategic direction of the company. Specifically, providing detailed analysis on the viability of businesses outside the BAU operating environments.

Stuart Alexander & Co.
Nov 2017 - Jan 2018Supply Chain ConsultantWorking with Supply Chain and the Sales team to assist in tendering for brand distribution. In addition, working with the Supply Chain team on specific initiatives with the aim of maximising process efficiencies, and removing excess costs from operational activities.

Metcash
Jan 2018 - nowNational Replenishment Manager for the Metcash Supermarkets and Convenience Division. Contribute to the Supply Chain strategy and tactical plans to ensure a mutually beneficial, sustainable, integrated, and world-renown Supply Chain function, working cross functionally to ensure input from Supply Chain, Finance, Retail, and Merchandise at both an internal and supplier level.
Head of Demand and Supply
Mar 2025 - nowNational Forecasting and Replenishment Manager
Oct 2018 - nowSupplier Engagement Manager -Logistics
Jan 2018 - Oct 2018
Licenses & Certifications
- View certificate

Prosci® Certified Change Practitioner
ProsciAug 2021
Volunteer Experience
Treasurer
Issued by Beverly Hills Eagles Cricket Club on Jul 2004
Associated with Christopher Wilcox
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