Nico Juanto

Experience

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  PT DJARUM

  Nov 2012 - Jul 2022

  Enterprise Infrastructre and System SupportIndustry : Internet Service and OperationResponsibilities :- Maintain and develop system for clients (Djarum Group).- Provide technical support and input on the application of technology to business units- Provide advice on IT solution and integration opportunities to every business units.- Research new applications/system and implement to facilitate the work of users.- Create, Maintenance, and Troubleshooting Linux Server (File Sharing, DHCP, DNS, and Backup Server)- Responsible for project management, monitoring, installation, IT governace and LAN/WAN. Show less

  • Enterprise IT Officer

    Jan 2017 - Jul 2022

  • Enterprise Infrastructure Support

    Nov 2012 - Dec 2016
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  Pepper Advantage

  Jul 2022 - Jan 2024

  IT System and Infra Manager

  - Managing Google Cloud, Azure and M365 Tenant.- Overseeing the daily IT operations through IT Ticketing system.- Identify, analyze, and resolving infrastructure vulnerabilities and application deployment issues.- Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals.- Responsible for backup and Disaster Recovery.- Lead troubleshooting, recovery, and root cause analysis efforts. Coordinate with application leads for advanced troubleshooting support.- Control costs and budgets regarding IT systems.- Develop and refine standard operating procedures for application support and maintenance.- Identify and present best practice recommendations to improve Operations, including automation.-Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses. Show less

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  Deltadata Mandiri

  Jan 2024 - now

  System and Solution Manager

  - Lead and manage a dynamic team specializing in comprehensive cybersecurity solutions, robust IT infrastructure, and top-tier PreSales support.- Oversee a skilled Cybersecurity team providing SOC managed services and advanced cybersecurity implementations (Fidelis XDR and SASE Netskope)- Lead the IT Infra and Ops team to ensure seamless implementation and management of critical IT infrastructure including Private Cloud, HCI and IT Ops Managed Service (end to end)- Encompasses managing the PreSales team, where we focus on understanding client needs and delivering tailored solutions.- Identify and providing the best solution from what customer needs. Show less