Talk to sales Try for Free
Teodora Petkova

Teodora Petkova

Followers of Teodora Petkova156 followers
location of Teodora PetkovaBulgaria

Connect with Teodora Petkova to Send Message

Connect

Connect with Teodora Petkova to Send Message

Connect

  • Timeline

  • About me

    Quality Assurance Engineer

  • Education

    • University of National and World Economy

      2011 - 2012
      Master’s Degree Economics Economics of Trade

    • National High School for Ancient Languages and Cultures

      2000 - 2005
      High School Humanities

    • Sofia University St. Kliment Ohridski

      2005 - 2009
      Bachelor’s Degree Linguistics and Literature Studies Bulgarian Philology

    • Software University (SoftUni)

      2023 - 2025
      QA Engineer

      Professional Modules:QA Basics - Introduction to Software QA, Bugs and Bug Tracking, Test Levels and Test Types, Manual Testing.Software Technologies - overview of Computer Systems, Networks and Protocols, Git and GitHub, Programming Languages, Software Architectures and Containers.QA Fundamentals and Manual Testing - Software Development Lifecycle, Test Management, Test Techniques, Web API and Postman, Databases.Programming fundamentals and Unit Testing - C# fundamentals -… Show more Professional Modules:QA Basics - Introduction to Software QA, Bugs and Bug Tracking, Test Levels and Test Types, Manual Testing.Software Technologies - overview of Computer Systems, Networks and Protocols, Git and GitHub, Programming Languages, Software Architectures and Containers.QA Fundamentals and Manual Testing - Software Development Lifecycle, Test Management, Test Techniques, Web API and Postman, Databases.Programming fundamentals and Unit Testing - C# fundamentals - Variables, Conditional Statements, Loops, Methods, Arrays, Lists, Unit Testing.Programming Advanced for QA - primarily C#: Strings and Text Processing, Regular Expressions, Dictionaries, Lambda and LINQ, Objects and Classes, Exception Handling, OOP Principles.Back-end technologies Basics - Data Formats: JSON, YAML and XML, Docker containers, Web Services, JavaScript Basics and Unit Testing, API Testing with Postman.Back-End Test Automation - undergoing - API Testing with C#, CI/CD principles. Show less

  • Experience

    • ТехноЛогика / TechnoLogica

      Dec 2009 - Jul 2014

      Establishing and maintaining contacts with current and prospective clients, providers and partners - correspondence in both Bulgarian and English. Preparing technical and price offers as well as tender documents and pro forma invoices. Following up payments and monitoring execution of contracts. Quality check of internal documents. Collecting and processing requests for trainings and exams. Database and archive maintenance –computer based and paper. Translation of different types of documents – both from English to Bulgarian and from Bulgarian to English. Administrating exams and contacting Global Help Desk (in English) when problems arise. Correspondence with external vendors, annual proctor recertification (in English). Responsible for the information assets of the test center (according to ISO/IEC 27001:2005 и ISO 9001:2008). Show less

      • Microsoft Partnership Account Manager

        Nov 2013 - Jul 2014

      • Education Center Coordinator

        Dec 2009 - Jul 2014

    • KBK Group Shipping Ltd.

      Jul 2014 - Apr 2015
      Freight forwarder

      Collaborating with clients, partners, customs brokers and forwarding agents. Quality check of all transport documentation. Registering the new contracts in the system, maintaining clients’ database. Summarizing and analyzing logistic information and thereafter preparing periodic reports. Resolving problems arisen in the process. Organizing the loading with the suppliers and checking the documentation afterwards. Tracking cargo and vessels schedules. Communicating with customers and coordinating the unloading of the goods. Show less

    • Alpha Grissin Infotech BG OOD

      May 2015 - Jan 2017
      Sales and After-Sales Service Specialist

      Handling and translating technical documentation. Constantly updating the information about the equipment.Writing technical and price offers as well as contracts afterwards both in Bulgarian and English.Preparing documentation for participation in tender procedures. Keeping and following accurate records in the relative systems.Acting as a liaison between Service Engineers and clients of the company.

    • Sodexo Benefits and Rewards Services

      Feb 2017 - Jan 2023
      Customer Service Specialist

      Receiving orders via CRM software and proceeding them in the relative systems. Communicating (both in Bulgarian and English) with clients when it is necessary to clarify their orders. Taking part in translation (from English to Bulgarian), adaptation and testing of a new self-ordering system for Sodexo clients. Conducting problem solving and troubleshooting. Experience with Jira.

    • UTest by Applause App Quality, Inc.

      Sept 2022 - Jan 2023
      Freelance software tester

      Working part-time as a Software Manual QA through the web-based service provider uTest.Participating in Android and Windows-based applications' testing cycles. Identifying and researching software defects, documenting them with logs, screenshots and videos.Performing exploratory testing to get a better understanding of the product features. Identifying usability and functional defects and report them.

    • Cargill

      Feb 2023 - Feb 2025
      Customer Service Enabling

      Handling problems and incompletions which other teammates cannot resolve, being a SAP and ESKER key user. In case of more severe disruption contacting the relative technical team.Fixing billing inconsistencies, issuing credits and debits in the ERP system.Overseeing customer orders and data management processes. Collaborating with Customer Service Facing team, Sales support team and Account managers in order to ensure smooth customer experience.

    • Algorithmity LTD

      Feb 2025 - now
      Quality Assurance Engineer

  • Licenses & Certifications