Mike Waters

Experience

• 

  US Army

  Jun 1999 - Apr 2002

  Specialist (E-4), Counterintelligence Agent (97B)

  As a Counterintelligence Agent I was trained to supervise and conduct, or assist in conducting, counterintelligence surveys and investigations of individuals, organizations, and installations, and activities to detect, identify, assess, counter, exploit and neutralize threats to national security. I performed threat intelligence collection assessments as part of the threat vulnerability process relating Foreign Intelligence Services threat and recommended countermeasures utilizing Counterintelligence/Human Intelligence reporting and communications standards. It was my time as a member of the United States Army that many of my core values were refined or established. Among those core values, which I still hold as important in both my personal and professional life, are loyalty, duty, respect, selfless-service, honor, integrity and personal courage. Show less

• 

  Velde Ford Inc

  May 2002 - Oct 2003

  Internet Sales Representative

  I began my time with Velde Ford as a Sales Associate in the New and Pre-Owned Vehicle Department and after some time noticed that the eCommerce side of the business was being neglected. To that end I developed the processes and procedures for capitalizing on that business from the ground up. Through the development of the Internet Sales Department I was able to expand my skill set to include data management, process structuring and evaluation, and goal setting and fulfillment.

• 

  Sunrise Ford Company

  Oct 2003 - Jan 2007

  Internet Sales Manager

  As Internet Sales Manager my responsibilities include the following: Creating and maintaining website traffic through a targeted marketing strategy on and off the web; Creating and maintaining a database of all customers email addresses; Designing and implementing a customer friendly process to transform leads into appointments and appointments into sales. Additionally, my responsibilities required that I maintain the sales team’s high awareness of market trends as they relate to the Internet savvy customer. While at Sunrise Ford I was responsible for facilitating a 350% increase in Internet sales, guiding the department from a starting average of 6 sales per month to an average of 21 sales per month. This increase allowed the dealership to realize $31,500 in added gross profit per month. Show less

• 

  Construction Data Company

  Mar 2007 - Jan 2009

  Senior Sales Consultant

  As a Senior Sales Consultant I was tasked with presenting and selling the company's lead service to potential clients. Sales and presentations were conducted by telephone. Presentations were primarily done via internet.

• 

  Under the Sun Distribution

  May 2010 - Apr 2011

  Graphic Designer

  Handling all aspects for graphic design for this multilevel company. Print Advertising, Web Design, Graphics, Information Design, and Video Production.

• 

  Tropical Property Management

  Nov 2010 - Jan 2014

  Director of Operations

  Director of Operations for Tropical Property Management in Vero Beach, FL. Overseeing the day-today operations and Customer Service efforts of a growing Lawn Maintenance, Landscaping Design, Pest Control & Fertilization Company. Included in my responsibilities were the development of marketing and branding assets for the company utilizing design process and theory along with the Adobe Creative Suite. Assets produced included the company's website, social media presence, advertisements for print and digital publication, business cards, logos, flyers and door hangers. Show less

• 

  Pohanka Automotive Group

  Sept 2014 - Mar 2022

  Internet Sales Director / Sales Manager / Sales Consultant

  During my time with the Pohanka Automotive Group I was responsible for the engagement of clients and development of sales staff throughout the sales process from initial contact to delivery of product. Sales process included Meet & Greet, Fact Finding & Qualifying, Inventory Presentation and Selection, Presentation of financial options, Closing of sale, and delivery of vehicle.

• 

  Team Velocity

  Jul 2022 - now

  Team Lead - The Command Center