Jack Zhu

Jack Zhu

Shift Manager

Followers of Jack Zhu263 followers
location of Jack ZhuNew York City Metropolitan Area

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  • Timeline

  • About me

    Licensed Real Estate Agent at Highline Residential

  • Education

    • Baruch College

      2018 - 2021
      Bachelor of Business Administration - BBA Business Administration and Management, General Fourth-Year Undergraduate

      Coursework: Organizational Change, Management of Compensation, Employee Development and Training

  • Experience

    • Minus10 Ice Cream

      Aug 2016 - Jun 2019
      Shift Manager

      ● Distributed and administered benefits packages to newly onboarded employees in a digestible manner● Increased employee retention rates above 90% by creating and maintaining a positive work environment● Delegated daily workload to a team of 5 employees to foster and increase efficiency● Generated revenue opportunities by marketing advertisements for merchandise on social media

    • DA TOSCANO

      Oct 2021 - Aug 2023

      • Effectively communicate with fellow team members during high-pressure situations with 100+ guests to ensure smooth operations and timely service• Thrive in fast-paced environments, efficiently managing up to 20 simultaneous orders during peak hours with an average turnaround time of 15 minutes• Train and mentor new team members on food safety practices, contributing to an 80% reduction in kitchen accidents• Collaborate with the head chef to create two new grilled dishes, resulting in a 15% increase in customer interest and sales for the restaurant Show less • Ensured quality of dishes for dine-in and takeout/delivery orders by maintaining consistency • Operated noodle boiler, wok, and flattop grill to produce over 150 dishes with customizations based on health restrictions and customer preference in a timely matter to maintain customer satisfaction • Spearheaded the use of a digital temperature monitoring system, leading to enhanced food safety practices and a 100% compliance rate with food safety regulations• Communicated with the front of house staff to ensure customers know of missing menu items and offer substitutions Show less

      • Grill Cook

        Oct 2022 - Aug 2023
      • Garde Manger

        Oct 2021 - Oct 2022
    • Kung Fu Tea

      Apr 2024 - Sept 2024
      Shift Manager

      ●Lead a team of 5 employees, achieving a 10% increase in productivity through effective delegation and performance management strategies●Reduce excess inventory levels by 25% though improved forecasting and inventory control measures, resulting in a 10% decrease in holding costs●Lead promotional campaigns for new menu items, resulting in a 25% increase in sales during campaign periods●Develop and implement a training program that reduced new hire training time by 15%

    • Highline Residential

      Sept 2024 - now
      Licensed Real Estate Agent
  • Licenses & Certifications

    • NYC Food Protection License

      NYC Department of Health and Mental Hygiene
      Jan 2022
    • 77-HR. NY Real Estate Sales License Course

      The CE Shop
      Aug 2024