Briana Smith

Experience

• 

  University of Kansas, School of Engineering

  Sept 2008 - Aug 2011

  Dean's Student Assistant

  • Organized the Dean’s donor and alumni mailings and Advisory Board meeting• Manage and plan luncheon meetings with faculty• Coordinated School of Engineering guest speakers including Ford President & CEO Alan Mulally

• 

  Altria Distribution

  Jun 2010 - Aug 2010

  Sales Intern Summer

  • Analyzed data to impact $6 million worth of business in 28 stores• Strategized and implemented a plan to most effectively grow the business• Researched and presented consumer data to a key account to promote a pricing deal

• 

  Cerner

  Jul 2011 - Oct 2022

  • Manage over $5,000,000 in client software upgrades for large healthcare organizations• Implement and troubleshoot software upgrades and train clients and follow-up consulting• Client Satisfaction Rating average of 5 out of 5 for project engagements• Coordinate multiple client engagements simultaneously • Exceed project goals and deliver all milestones on time • Recognized for exceptional service and maintaining client relations• Produce and maintain deliverables for all 50 engagement leaders in the Cerner Upgrade Center Show less • Implemented software upgrades for inpatient and outpatient retail pharmacy clients• Analyzed client department workflows and recommended and implemented solutions• Worked with Cerner Intellectual Capital to impact future solution direction and functionality• Received the Client Care All Star Award for outstanding software conversion support• Trained and mentored numerous junior Cerner analysts on complex pharmacy solution processes• Developed curriculum and taught introductory pharmacy concepts to new hires• Maintained an instructor quality rating of 92% Show less

  • Beta Validation Program Senior Engagement Leader

    May 2016 - Oct 2022

  • Engagement Leader

    Dec 2013 - May 2016

  • Consultant

    Sept 2014 - Dec 2014

  • Senior Analyst

    Sept 2012 - Dec 2013

  • Delivery Consultant- Analyst

    Jul 2011 - Sept 2012
• 

  Oracle

  Oct 2022 - now

  Manager, Client Engagement Management