
Sushant Sharma CISSP
Software Engineer

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About me
Senior Manager at JCPenney.
Education

S.D.Public school Muzaffarnagar
1999 - 200112 PCM,CS
Great Lakes Institute of Management
2016 - 2017Master’s Degree Post Graduate Program in Management PGPM-ExSpecialization in Product Management
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Meerut Institute of Engineering and Technology(MIET)
2002 - 2006Bachelor’s Degree Bachelor of Technology, Computer Science and Engineering
Experience

Birlasoft Pvt Ltd
Sept 2006 - Mar 2010Software EngineerAdministration of enterprise portal for AMRI which provides latest news, company headlines, market research, and advertisement campaigns information to the employees.BEA Aqualogic Portal Administrator for SunChemical

HCL Technologies
Apr 2010 - Feb 2012Lead EngineerEnd to end implementation of the SharePoint portal for Merck Vaccines. Worked closely with business partners, technology leaders for the implementation and add value to the company. Worked on configuration and Management of MOSS 2007 for end users of Merck Vaccines

Target
Feb 2012 - May 2019Worked as Sr. Engineering Manager for IT infrastructure. Leading high performing teams on major IT infrastructure areas like IT security, IT Change and configuration management, Disaster recovery and BCP. Identity and access management. Cloud security management using Azure AD users and groups. Managing the authentication and authorization. Following the principles of least privilege. Multi factor Authentication setup(MFA). Single sign on (SSO) configuration on cloud applications.Identity and access management, Quarterly access reviews. Disaster recovery and BCP documentation, RTO and RPO documentation for critical applications.Data classification based on the sensitivity and criticality of data. Sensitivity labels as per the compliance standards. Setting up DLP, Data wiping and destruction. Protecting Data at rest, Data in transit.Mobile device management MDM using Microsoft Intune, device blocking and wipe.Records Management and Data archival. Governing the data retention and archival policiesInvolved in various initiatives to make our ecomm platform more stable & secure, My team worked on implementing Check-out accounts on servers, URL hardening using SSL, securing payments related data separately and MFA implementation. Password vault implementation for service accounts (CyberArk).Setting up API gateway, API key security storage to enable smooth DevOps security for API authentication.People management with focus on hiring the right talent and supporting them for greater strategic initiatives supporting organization’s key OKRs. Helping team members in their career aspirations and enabling them to scale-up and grow in their career.Helping the team take technically correct decisions based on the design discussions. Show less Consulting on enterprise portal planning, Planning for SharePoint apps for Target.• Doing employee user research and feedback on the enterprise portal InsideTGT.• Increased user adoption by 25% in a year by conducting road shows at TI Bangalore. • Improved performance of the portals by tuning the infrastructure.• Reduced costs by eliminating 3rd party software with automation in-house tools and upgrading to latest versions of SharePoint from 2007 to 2013.Saved 100Million$ by eliminating redundant AntiVirus solutions within Target (Rewarded by Tom Kadlec, SVP I&O)• Consulting and meeting with various business verticals on their strategic initiatives, business priorities.• Designing portals for 300K user base. Worked on the UX design and wireframes of the products.• Helping teams to adopt DevOps culture by introducing tools like Chef with PowerShell DSC.• Creating the Total Cost of Operations and capacity planning documentation for SharePoint. Show less SME for SharePoint and Documentum. Worked on SP build and deployment. Designing intranet portals, Knowledge Management, Document and SAP integrations.Managing end to end delivery for SharePoint portals involving large topology SharePoint farms.• Setting up SharePoint hosted apps / provider hosted apps and 3rd party apps like WebTrends which helps bring trend and usage analysis statistics.• Setting up workflow manager for SP2013 for user and custom defined workflows.• Installation and configuration of SharePoint and windows using Chef with PowerShell DSC.• Setting up Enterprise Search and managing large topology SharePoint farm (30 servers) for search roles query, index, and crawls. Centralized user profile services, content hub, and search.• Setting up Office Web Apps server 2013 for providing Microsoft Office functionality within browser.• Working on setting up F5 and APM settings for external access to enable secured authentication.• Setting up activity stream, news feeds using Sitrion/Newsgator for social collaboration.• High availability and health mgmt. of all the servers in the farm by performing patching of SP 2013. Show less
Senior Engineering Manager
Sept 2016 - May 2019Lead Engineer/Technical Architect
Jan 2014 - Aug 2016Associate Technical Architect/ Senior Engineer
Feb 2012 - Dec 2013

JCPenney
Jun 2019 - nowSenior ManagerWorking as a Senior Manager for JCPenney’ s Technology Enterprise Services & Security. Leading IT infrastructure teams in the area of cloud implementation & migration, Cloud security, Identity and access management. ITSM, Infrastructure Capacity Planning, CMDBInfrastructure compute capacity planning and analysis of the capacity trends for past months.Setting up the ITSM processes around Incident and CHG Management. Leading product teams in areas of IT modernization and process improvements. Consulting on consumer issues, IT issues, using design thinking to create user centric products. Software asset management. Managing the product backlog and doing Quarterly Product Planning QPP, Simplifying processes, creating great products. Responsible for product Lifecycle from ideation to rollout. Data storage in the DB following the security protocols as per the regulatory compliance principles of PCI, SOX, GDPR and HIPAA.Information governance and retention policies. Managing Records Management teamsites.Taking care of users’ personal information & privacy data and help validating the system against compliance of CCPA, GDPR, PCI standards, through access controls and reviews. Defining the product vision and strategy for the org.Managing 2 teams in the areas of Collaboration tools and ITSM Taking care of the associates long-term career roadmap expectations, grooming & nurturing talent, taking care of their annual performance. Show less
Licenses & Certifications
- View certificate

Certified Information Systems Security Professional (CISSP)
ISC2Jul 2025
Languages
- enEnglish
- hiHindi
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