
Matthew Lee
Customer Assistant

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About me
Property and Facilities
Education

Oaklands Catholic School
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Oaklands Sixth Form College
2014 - 2015AS Levels English Language E
Oaklands Sixth Form College
2014 - 2015AS Level Business Studies D
Oaklands Sixth Form College
2014 - 2015AS Level Sociology D
Experience

Costa Coffee
Aug 2014 - Apr 2015Customer AssistantNine months work experience whilst attending college

Highbury College
May 2015 - nowTelemarketing (Advanced) ApprenticeGrade 1 outstandingIn 2011 the Office for Standards in Education (Ofsted) judged Highbury to be a Grade 1 outstanding College. No.1 for student success Our student success rates 12/13 make us the top performing college in Hampshire and the IoW (12/13 National LR Success Rates, published by the Data Service). We outperform colleges, both general further education and sixth form in Hampshire and the IoW.Our students continue to do extremely well in national qualifications, with our student success rates remaining in the top 1% of colleges in England. Outstanding courses, resources and support We provide a vast range of vocational and academic programmes in and around Portsmouth, from entry level training courses to university level qualifications, specialised services for business and learning in the community.Students at Highbury College benefit from first-class facilities and the support they need to succeed. A multi-million pound redevelopment incorporates the latest sustainable technology and improved accessibility, underpinning our vision to be a world-class college. Show less

Affinion International
Feb 2016 - nowProperty and Facilities Apprentice
Affinion International Travel Ltd
Feb 2018 - nowProperty and Facilities
Licenses & Certifications
- View certificate

BIFM Level 2 In Facilities Services Principles
British Institute of Facilities Management 
Display Screen Equipment Assessor
Nov 2018
IOSH Safety for Executives and Directors
Institution of Occupational Safety and Healthy (IOSH)Nov 2016
BIFM Level 3 In FM Practice
British Institute of Facilities Management (BIFM)Aug 2016
Evacuation Chair Key Trainer
Jun 2018
Microsoft Excel 2010 Course
PETA Ltd
First Aid at Work Level 2
Health and Safety ExecutiveJun 2017
First Aid at Work Level 3
Health and Safety ExecutiveSept 2018
British Institute of Facilities Management Level 4
Institute of Workplace and Facilities ManagementOct 2018
Honors & Awards
- Awarded to Matthew LeeSupport Person of the Year 2019 Affinion International UK Ltd Jan 2019 I was recognised for my excellent customer service, drive and enthusiasm to keep everybody internally and externally satisfied from a service delivery perspective.
- Awarded to Matthew LeeApprentice of the Year Nomination The News Business Awards of Excellence Competition Jan 2016 Shortlisted for ‘Apprentice of the Year’ in 2015, part of the Portsmouth News Business of Excellence Awards, undertaken whilst working as a Telemarketing Operative Apprentice at Highbury College. Out of 60+ applications, I was within the top 5 due to sales figures.www.highbury.ac.uk/news-and-events/2016/01/08/matthew-lee-telemarketing-apprentice/
Volunteer Experience
Tennis Coach
Issued by Advantage Tennis Academy on Jun 2013
Associated with Matthew Lee
Languages
- enEnglish
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