Neel Karia

Experience

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  Bethune-Cookman University

  Sept 2003 - Apr 2007

  PC TECHNICIAN | BLACK MALES EXPLORERS PROGRAM MENTOR

  Responsible for daily management of computers, network and printers and mentoring students on the Black Males Explorers Program (BME).Achievements:• Managed troubleshooting and repair of computers, network and printers.• Configured and installed software and hardware on domain computers.• Mentored and educate 6-12 graders on global awareness of the BME program.

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  Days Inn Daytona Beach Speedway

  Sept 2003 - Apr 2007

  Deputy Manager

  Responsible for managing day-to-day operations of the hotel. Achievements:• Increased occupancy by 15% over 3 years with direct marketing of flyers and emails. • Monitored and reviewed credit, cash and accounts receivables.• Evaluated working methods and eliminated inefficiencies• Recruited and trained staff to maintain the quality of service as per franchiser standards.• Managed quarterly franchiser audits to ensure the flagship was maintained to the highest standards. Show less

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  Bethune-Cookman University

  Aug 2007 - Jan 2009

  Learning Center Manager

  Responsible for managing the computer-assisted support services and tutoring.Achievements:• Implemented and managed instructional testing programs.• Recruited, trained and supervised new employees.• Managed and repaired computers on the network for the department.

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  Toolco Limited

  Feb 2009 - May 2021

  Director

  Responsible for the management of the company, maintaining company records and the financial position.Achievements:• Increased market share by 45% with a government-tendered contract.• Succeeded against five competitors for a manufacturing numberplates tender with business and marketing strategies.• Managed and supervised the month-end closing cycle and tax returns to the revenue authority.• Imported and supervised reconciliation of number plates.• Supervised and examined monthly prepared bank reconciliation and accounts from accountants.• Supervised submission of annual accounts to the auditors.• Equipped the marketing department with strategic tools for business. Show less

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  Shiv Insurance Brokers

  Jan 2011 - Mar 2020

  Managing Director

  Responsible for developing and executing business strategies to achieve short and long-term goals, manage risk and ensure service delivery.Achievements:• Positioned Shiv Insurance brokers as the 25th amongst 150 brokers in annual generated sales.• Serviced 1500 repeat clients on an annual basis.• Achieved revenue of US$2m annually from small to medium size businesses.• Led fifteen staff including General Management, Operations, Administration, Marketing, and Sales.• Directed the sales and marketing team on their target market.• Motivated the sales team with weekly meetings and KPI’s to achieve their monthly targets.• Improved customer service with quality improvement processes.• Sponsored training for employee skill enhancement on products and services.• Assisted in the tender documentation, advising the team on technical and financial details, scope, contracts, scheduling, cost reports and risk documents.• Created and implemented proposals on microinsurance products to increase insurance penetration in the market.• Oversaw the claims process was handled with the utmost integrity and efficiency.• Provided value input to the marketing team for innovative ideas on brand awareness of the company.• Recruited and trained multi-lingual staff to provide seamless service to our clientele. Show less

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  Biz Solutions Limited

  Mar 2019 - May 2021

  Director

  Responsible for a duty of care, skill, and diligence in managing the company and sourcing products, connecting, and managing partners for European hotel and retail industry groups.Achievements:• Improved a new business 0% market share to majority gain.• Secured 12% of the market share.• Planned, sourced and delivered indoor and outdoor product requirements to five-star European hotels.• Planned and sourced produce from the Avocados Association in Tanzania to export to an intermediary company in the United Kingdom for supply to supermarkets.• Delivered 500 tonne a year to the United Kingdom with revenue of US$1.5M.• Coached teams to deliver strategic plans which identified and created opportunities to co-create with partners.• Reviewed and developed productivity and process improvements, cost reductions and best practice initiatives.• Established and developed relationships with the customer's Executive Team, Business, Marketing, and Sales.• Collaborated to assist United Kingdom partners to gain new revenue to grow their supply chain business• Led a team of seven mid-level staff in administration, marketing, and production.• Met with shareholders four times per year to interpret and present quarterly report.• Ensured month-end process was executed for board presentations. Show less