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Joe Mathews

Joe Mathews

Followers of Joe Mathews205 followers
location of Joe MathewsBengaluru, Karnataka, India

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  • Timeline

  • About me

    Delivery/Operations Manager at IBM

  • Education

    • Indian School, bahrain

      1984 - 1996

    • PSG College of Technology

      2001 - 2003
      Master of Business Administration (MBA) Marketing/Marketing Management, General

  • Experience

    • IBM

      Feb 2009 - now

      • 7 Years plus Experience in Customer Service Industry• 7 Years Experience in international US inbound voice and non voice process• 4.5 Years Experience as an Asst. Manager• Experience in automation and process improvements• Good Communication Skills• Experienced in MS-Excel, Word Package• Experienced in Back office Operations, Recruiting, Customer Support, Team Handling and Co-ordination

      • Business Advisor

        May 2015 - now

      • Assistant Manager

        Feb 2009 - now

  • Licenses & Certifications

    • IBM Design Thinking

    • ITIL v3 FOundation

      EXIN
      May 2013