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Morna Lee

Morna Lee

Team Lead and Client Services Specialist

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  • Timeline

  • About me

    Client and Marketing Manager at Impact-Coaches Inc.

  • Education

    • Ryerson University

      2003 - 2007
      Bachelor of Arts (B.A.) Arts and Contemporary Studies

    • York University - Schulich School of Business

      2014 - 2014
      Masters Certificate in Business Analysis

    • University of Toronto

      2015 - 2015
      Certificate, Brand Management

    • Seneca College of Applied Arts and Technology

      2008 - 2009
      Post-Graduate Certificate Corporate Communications

  • Experience

    • Impact-Coaches Inc.

      Dec 2012 - Apr 2019
      Team Lead and Client Services Specialist

      My role is to act as the first point of contact to clients and ensure excellent customer service and client satisfaction. I also work with the founder and lead coaches to help manage client relationships, develop client and marketing plans, and create proposals.

    • Impact Coaches Inc.

      May 2019 - now
      Client and Marketing Manager

      I am the Client and Marketing Manager at Impact-Coaches Inc. After working at Impact for over 10 years in multiple roles, I am focused on leading our clients and marketing strategy and implementation, and supporting our lead coaches on business development.

  • Licenses & Certifications

    • The Birkman Method

      Aug 2013

    • TESOL 120 ADVANCED CERTIFICATE,

      Dec 2012