Asena Ideus

Experience

• 

  St. Nicholas Episcopal Church

  Dec 2017 - Jul 2019

  Nursery Worker

  • Supervised and administered group learning activities based on assigned curriculum, encouraged shared participation, provided specialized attention based on based on student needs and teacher recommendations• Shared administrative duties with nursery director and organized event schedules• Developed new curriculum and projects based on student feedback to foster further engagement

• 

  Texas A&M University

  Aug 2020 - May 2022

  Writing Consultant

  • Consulted on papers submitted by clients and taught various writing techniques, in addition to one-on-one consultations with graduate-level clients over their dissertations and theses• Organized a long-term six-to-ten-week plan to meet each client’s writing goals• Trained new consultants and provided advice for improvement after each observation session• Led workshop presentations on campus over writing skills and writing processes• Attended weekly meetings and lectures to improve tutoring methods, discussing concepts such as code-meshing, accessibility, and pedagogical theory within academia Show less

• 

  TIAA

  Nov 2022 - now

  • Customer Resolution Manager

    Jul 2024 - now

  • Senior Customer Service Associate

    Nov 2022 - Jul 2024