Nick Lee

Experience

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  Singapore Armed Forces

  Jan 1994 - Jan 2000

  Image Analyst

  Remote sensing operations. Mapping operations.

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  Edenred Pte Ltd (Formerly Surfgold)

  Jan 2000 - Jan 2002

  Project Manager

  Started as Web Consultant, Promoted to Project ManagerWeb Consultancy, Project Management on Resller/Consumer Rewards Systems, CRM Management, Budget Controlling, Web Programming. ASP/JSP/AJAX/PHP.System Analysis. Going through 2x full SDLC cycle.Projects Completed.Friends of EngWah - Cinema Points Rewards System. Including Electronic Rewards Cards. Kiosks Points Checking, Integration with Cinema Ticketing System.Epson eRewards - Reseller Earning Points Process through Warranty Registration. Online Redemption.Various Online Partners Integration into Existing Rewards System. (i.e FarEastFlora, CoolConnect, AsiaMiles, CommonTown.com etc) Show less

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  ST Electronics (Formerly ST Electronics Training & Simulation Systems)

  Jan 2002 - Jan 2003

  Senior Engineer

  Reason of Leaving : End of Contract

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  Thomson Reuters (Formerly Telerate)

  Jan 2003 - Jan 2005

  Global Product Support Engineer

  - Field Support, Resolving and test Client/Server Network Issue via Proxy/Firewall.- Global Application Support Role- Carried Out Stress Performance Load Test (Eg. Threads Performance, Multiple connections test, HTTP Get/Post Test etc. Load Balancing Test, Client Machine Utilisation Test)- Drafting/Implementing out Global QA Procedure/Escalation Process- Provide 2nd Level Support and to the help desk personnel regarding a web based product- Provide 2nd Level Training and to the help desk personnel and field engineers regarding a financial web based product Show less

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  Inphosoft

  Jan 2005 - Jan 2008

  Assistant Country Manager

  Started as Project Executive, Promoted to Project Manager, Assistant Country Manager. Project Manager/In charge of all mobile ERP ProjectsProduct In charge of UGC Mobile Community.Account Manager for PT Excelcomindo/StarHubPre Sales Support for Value Added Mobile SolutionsRFP Preparation/Participate for 3G VAS Services for Regional Telcos.Setting up of Jakarta Development Office. Handles Recruitment, Staff development program.Projects Completed:StarHub 3G VASSuccessfully Rolled out 3G StarHub Gee! Portal Project within 4 months.Manage/Implement StarHub MPS Maintenance Contract.Implement 3G StarHub Gee! Portal Process FlowManage 2.5G/3G StarHub Gee! Portal.Manage 3G Video Streaming.Integration with CCMS - StarHub MPS with mPower mobilitec Content Management System.2 Major Portal Revamps of StarHub WAPPortalPT Excelcomindo 3G VAS Platform Bidding/Proposal and PreSales Support. Winning 3G TenderCompleted Full SDLC Cycle in deploying 3G VAS Platform in 3 Phases. Primary Project Manager for rolling out 3G Service Delivery Platform in less than 4 months includes (3G VAS Platform Components includes Live Streaming Solution, Live TV Solution, Content Management System, Mobile Presentation System, 3G Portal, 3G Video Portal, Mobile Advertising System)Managing and coordinating Vendors and Partners.Setting up of 3G Managed Services (1st level, 2nd level and 3rd level support) Analyse and improving current/new work process.Account Manager/ After Sales Support and Maintenance.PT AXIS 3G MDSP (Mobile Delivery Service Platform) Bidding/Proposal and PreSales SupportWinning the Mobile Delivery Service PlatformCompleted Full SDLC cycle in deploying a SDP Platform in 2 phase which include CMS, MPS, Streaming Solution, Reporting System, Monitoring System, Message Router integrating to telco Discovery Channels (SMSMO,UMB,WAPGW) ,Payment Gateway (PSA) and Delivery Channels (WAP Push, RTSP, SMS Push, MMS)Managing and coordinating Vendors and Partners. Show less

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  COReSDP Pte Ltd

  Jan 2008 - Jan 2009

  Project Director

  Formed up the Start-up Company.Oversees Company HR, Admin, Finance, Operations, Project Management.Setting up of Local /Overseas Development Team.Participate in Project Tender/Proposal Writing/Technical Clarifications, Presales ActivitiesOversees all project initiatives.Oversees Software Development Process.

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  HERE

  Jan 2009 - Jan 2011

  Project Manager - Operations Planning APAC

  Responsible for assisting APAC Field Director in the execution of the APAC Annual Operating Plan by taking ownership of specific projects within the plan. expected to work with both field and production resources to establish a project plan and ensure timely and full completion of the projects.Involvement in developing and setting operational plans to meet strategic goals. Monitor cost performance against budget and assist in implementation of cost controls and resource management and also Use of standardized planning, tracking, monitoring and evaluation tools in order to provide Management with all relevant information and ratios at any timeCompleted.- Formed Up Planning Department (consists of 4 members) to support APAC Operations.- Analyse the requirements and setting up the necessary processes and tasks for the planning department. - Implementation of standardized data to do planning, tracking, monitoring and evaluation to provide Management with all relevant metrics information, ratios and trend analysis at any time- Generate and Prepare Reports that are benefical to the APAC Countries Planning Process. Reports Including Capacity and Demand Report, Headcounts Report, Operations Cost Report, OPEX Cost Budget and Actual Report, Actual Project Cost Report, Fleet Vehicles Inventory Report, Quarterly Ops Review. Show less

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  HERE

  Apr 2011 - now

  Leading a team of planning analysts in program managing a set of global Initiatives for rollout across APAC. Reporting out to Senior Management on the metrics, results, issues of the below new initiatives. Initiatives includeo Community work tools process and deployment.o Drive and coordinate among cross functional group to roll out a transparent process to monitor community metrics, efficiency to meet desired KPI.o Coordinate among countries team in APAC on best practices, issues, ensure bottlenecks are keep to minimal.o Spearhead, initiate, plan and roll out new process to encourage communities edit, Increase Activities among Users. This Lead to APAC which the region ranked the most successful community engagement in 2014/2015 among the rest of the other region.o Derive a forecasting model for communities resources demand needed base on current trends, scope and metrics.o Formulate forecast across APAC 5 year Collection and Processing Plan base on strategic initiatives and vision. Setting up process to ensure proper execution and monitor against planned to ensure project success.- New collection tools and process deploymento Successful deployed 40 new collection systems across 7 countries (Korea, Singapore, Australia, Thailand, Malaysia, Philippines, Indonesia) o formulate plan for metrics collection and reporting of KPI.o Derive and implement a current model of monitoring collection scope metrics. o Forecast Demand Capacity base on current metrics monitoring for planning. - A set of map automation tools and process deploymento experiment with new develop automation tools. pilot test / execution plan across APAC countries and results reporting to Management. Show less Managing all Digital Mapping Field Operations in PhilippinesIncluding Budgeting, Project Management , Partner Management, Quality Management, Process Management.Accomplishment:•Improve the Quality of the Map through Process Re-engineering •Improve the Efficiency of the team by introduce Metric Performance Measurement•Expand the Philippines Team for team size of 14 to 20. •Improve the Country Project Management Process and improve communication and visibility between cross functional team. Ensure Risk are properly Communicated to various stakeholders.•Successful Pilot Country Implementation on new tools and process. (Communities and Multicam)•Improve Vendor Contractor Performance by implementing audits and controls and revising Contract terms. Show less

  • Planning Manager APAC

    May 2013 - now

  • Field Manager (Philippines)

    Apr 2011 - May 2013