Rozahn Smit

Experience

• 

  Servest Multi Service Group

  Jun 2008 - May 2014

  Service controller - Deep clean & pest control

  General administration workManaging of +/-18 staff membersScheduling of jobs (both new and current) on a daily basisSorting of client queries on a daily basisLiaising with teams (both Deep Clean & Pest Control) on a daily basisChecking of work completed (daily)Sorting of internal queries and credit notesUpdating of spread sheets (daily)Service teams commissions & over time (monthly)KPI’s (Key Performance Indicators) of service teams Answering of telephonesDealing with clients, reps, service teams and customer care depts. on a daily basisArranging of induction, medicals and PPE equipment where neededOrdering and forecasting of monthly stock usedMonthly stock take, doing variance reports, etc.Clearing of stock coming in and going outLoading of jobs onto AccPac Handling of payslips, job cards, POD’s & timesheets Updating of pest control graphs (HACCP) on Power PointDrawing of pest control maps (HACCP) on Power PointMaking up of pest control HACCP files for customersOrdering of stock for installations (daily)Managing of deep clean & pest control dept. fleet (7 vehicles) incl. daily vehicle checks, etc.Managing of the “D-Act system” on a daily basis (rinsing of poisonous chemical containers in the system and sending the containers for recycling) Show less

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  Servest SA

  May 2014 - Mar 2018

  Managing of the Hygiene operations department at the Jhb Central (Linbro Park) branch. Exactly the same KPI as deep clean & pest control, just focus on washroom servicing, installations, removals & repairs only.

  • Operations Manager

    Jan 2015 - Mar 2018

  • Service Controller - Washroom

    May 2014 - Dec 2014
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  Servest

  Apr 2018 - now

  Concept Project Lead