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Mohammad Cholil

Mohammad Cholil

Receptionist

Followers of Mohammad Cholil811 followers
location of Mohammad CholilDKI Jakarta, Indonesia

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  • Timeline

  • About me

    General Manager | Hotelier| Trainer | Author| People Development Specialist

  • Education

    • Mustopo Beragama University

      1992 - 1994
      Bachelor's degree Communication and Media Studies

      Drop off till 5th Semester due to career opportunity overseas.

    • Technical High School

      1987 - 1990
      High School Diploma Machinery

  • Experience

    • Sari Pacific Jakarta

      Jan 1991 - Jul 1994
      Receptionist

      AccomplishmentInvented one man for 2 Telephone switchboards at night shift reduced overhead by 30%.

    • Al-Harithy Jeddah, Aryaduta Lippo Karawaci, Ciputra hotel by Swisbell, Santika Premiere Jakarta

      Jan 1994 - May 2007
      Front Office Manager

      Accomplishment• Maintained the Guest ledger and Payment.• Reduced the skipper guest by 80%.• Dismissed 4 Supervisors who committed acts of Manipulation.• Conducted the City Tour that grows the Asian market by 50% for the Asian Market.

    • Grand Tropic Suites, Puri Casablanca, Nikko Hotel Jakarta

      Jun 2007 - Feb 2011
      Director of Rooms

      Accomplishments• Increased the Best guest comment up to 50%.• Accelerated the Key Performance Indicator of Department Heads at 70% KPI.• Managed 350-team Member operated of 4 towers consists of 1000 units.

    • Ameera Boutique Hotel (By Kerf)

      Mar 2011 - Feb 2012
      General Manager

      Accomplishments• Restored the Javanese Culture, which affected the revenue gain by 90%.• Programmed Employee ability in serving Costumers.• Redesigned the Interior decoration by putting the Javanese touch.• Spearheaded the Lobby and Parking area to become the selfie spot.

    • Lestari Mega Sakti Group (Owned 3 Hotels)

      Mar 2012 - Jun 2014
      Corporate General Manager

      Accomplishments• Implemented up the System for Back of the House.• Investigated the Financial Deviation and dismiss 8 Employees same time.• Developed the Company Cultures among 50 Employees.

    • Aero Citra Nusantara

      Jul 2014 - Jan 2014
      Business Development Manager

      Accomplishments• Introduced Brand Awareness to 70% of potential clients.• Analyzed and presented to the Board of Directors on the Challenges.

    • Morrissey Hotel Residences

      Sept 2014 - Jan 2015
      General Manager

      Accomplishment• Headed Market acquisition by 25% for the European market.• Chaired every program which maintained 40% of repeating guest.

    • Hanara Wellbeing Centre

      Sept 2015 - Jan 2015
      Operations Manager

      Accomplishments• Navigated the Service Culture as Hotel Standard from 0 to 90%. • Upgraded the Facilities cleanliness and hygiene to 9 from 6 points. • Produced the Patient Testimony reach to above 70%.

    • Best Inn Hotel

      Jan 2016 - Jul 2016
      General Manager

      Accomplishments• Recruited the Operational Staff with qualification needs that match 85%.• Mapped the Operation and Marketing Strategy.• Conducted training for all Employees at 24 hours per employee per month. • Created Brand Image as Jazzy Hotel that Impacts on Business by 70%.

    • Botanica Nature Resort managed (By Kerf)

      Jul 2016 - Jan 2016
      Resort Manager

      Accomplishments• Educated all the Local Employee that achieved 95% knowhow to serve in the Industry.• Promoted the tour to National Park & Diving Spots reached to guest satisfaction index increased by 30%.• Organized the series of Outdoor Activities for guest such as Tour de Jungle, the Night Hunting Ground, Yoga, and boost other revenue by 30%.

    • JLE's Boutique Hotel managed by KERF

      Jan 2017 - Jul 2019
      General Manager

      Accomplishments• Directed the Grand opening the A-Z target by 100%.• Revitalized the tagline Timely & Courteous to differentiate with Competitors.• Delivered the Training program for all Departments reached 24 hours per employee month to date. • Gained the award from Booking.com for 3 Years in the arrow as Best Service Hotel in Manado.• Exceeds the Target of Net Operating Profit by overall 10% within 3 Years.

    • KERF Hospitality Indonesia

      Jul 2019 - Jan 2023
      Business Development Director

      Accomplishments• Provided Feasibility Study with the acceptance ratio of 99%.• Developed UNIQUE CONCEPTUAL that brings the Business Impact by 50%.• Generated 4 Properties to set up between 2020 and 2021.• Improved the method of Recruitment with 70% accuracy to the need.

    • Batavia Apartments

      Jan 2023 - Jan 2024
      General Manager

      lets get it on!

    • Cipta Karya Inteletual (CKI CENTER)

      Mar 2023 - Jan 2023
      Instructor

    • KERF Hospitality

      Jun 2024 - now
      Business Development & Marketing Director

  • Licenses & Certifications

    • Hotel Auditor

      Ministry of Tourism and Ministry of Manpower
      Mar 2016

    • Hotel Assessor by BNSP

      National Profesional Certification Board of Republic of Indonesia
      Jan 2008