April Smith

Experience

• 

  D.R. Horton

  Nov 2009 - Aug 2021

  IT Purchasing Assistant

  In this role, I streamlined purchasing inquiries and managed vendor communications as the main point of contact. I performed software licensing audits and supervised quarterly inventory checks to ensure compliance and effective asset management. Working closely with internal teams, I led the shipping and receiving department operations, optimizing inventory levels and reducing discrepancies. I coordinated with the accounting department to ensure prompt and accurate purchase order payments. Additionally, I created a comprehensive lease report for company assets, aiding in effective resource allocation.Selected accomplishments:• Ensured timely acquisition of business equipment and software for approximately 11,000 employees by implementing procurement processes and inventory control for a Fortune 200 company.• Executed over 70 daily purchase orders, from creation to approval for payment, while maintaining accurate internal coding for the accounting department.• Maintained accountability for assets exceeding $1M by leading a team responsible for monthly inventory counts.• Strengthened vendor relations and procurement strategies, resulting in streamlined operations across national locations.• Played a pivotal role in software renewal management, assigning licenses to users and ensuring uninterrupted service.#PurchasingManagement #VendorCommunication #Compliance #AssetManagement #InventoryOptimization #AccountingCoordination #ResourceAllocation. Show less

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  Vizient, Inc

  Aug 2021 - Jan 2022

  Procurement Specialist

  During my tenure, I enhanced procurement processes to guarantee the prompt placement and fulfillment of purchase orders. I liaised with suppliers via email and phone to ensure product availability and meet delivery deadlines, adhering to customer SLAs. Collaborating with internal teams, I streamlined order processing and enhanced supply chain efficiency. Furthermore, I established efficient communication protocols to accelerate order confirmations and delivery updates. Notable contributions:• Enabled prompt execution of urgent orders daily, ensuring no disruption in supply chain continuity.• Tracked outstanding orders to maintain accurate inventory levels and facilitate prompt customer service.• Improved procurement strategies, leading to increased order accuracy and optimal vendor response times.• Fostered strong vendor partnerships, contributing to reliable and efficient procurement operations.#ProcurementImprovement #SupplierEngagement #OrderFulfillment #SupplyChainEnhancement #CustomerServiceLevelAgreements Show less

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  D.R. Horton

  Jan 2022 - now

  In this role, I crafted thorough test cases and performed extensive software testing to uncover vulnerabilities. I spearheaded quality assurance initiatives by collaborating with cross-functional teams to ensure our marketing software adhered to high standards. I introduced continuous improvement processes for testing methodologies and managed the creation and upkeep of a detailed QA documentation system. Additionally, I guided and mentored team members on best practices for quality assurance and software testing. Following are some notable achievements from this role:• Transitioned into a leadership role within the Marketing Quality Assurance team.• Acquired valuable knowledge in software development, enhancing the team's technical capabilities.#SoftwareTesting #QualityAssurance #ContinuousImprovement #TeamLeadership #MarketingSoftware #TestingMethodologies. Show less During this tenure, I ensured seamless operation and user satisfaction across nationwide marketing departments by managing comprehensive support for Sitecore and CRM systems. By collaborating with internal teams, I provided technical guidance and solutions to enhance marketing initiatives. I also developed and implemented training materials for marketing tools, empowering staff to make the most of the platforms. Additionally, I improved response times and resolution efficiency by streamlining internal customer service processes.Selected contributions:• Posted items to the website, maintaining up-to-date content and driving user engagement.• Mastered the creation of promotions using HTML, resulting in increased marketing campaign effectiveness.• Enhanced internal customer relations by efficiently addressing and resolving inquiries and support requests.#SitecoreSupport #CRMManagement #MarketingTech #UserSatisfaction #TechnicalGuidance #TrainingDevelopment #CustomerServiceOptimization. Show less

  • Marketing Technology Quality Assurance Lead

    Oct 2023 - now

  • Solution Specialist

    Jan 2022 - Oct 2023