Martin Tsang

Experience

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  James Ann

  Mar 2001 - Feb 2007

  Part-Time Teacher

  - Teaching primary school mathematics to year 4-6 (2001-2005)- 3-5 classes per week, class sizes 5-13.- Teaching high school mathematics to year 7-10 (2005-2007)- Student class size 3-6

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  BigAir Group Limited

  Apr 2004 - Mar 2008

  Technical Operations Manager

  2004-2006 Network Engineer (2004-2005)Network Team Leader (2006) [Internal Promotion]Technical Operations Manager (2006-2007) [Internal Promotion]- Network Design and Implementation - Designed and Maintained Large OSPF and Inter-Carrier BGP.- Perl Programming (Built a customised NMS from scratch. Inc. MySQL DB, Perl, Mason)- Web Programming (HTML, CSS, Javascript)- Long Distance Wireless network design and planning. (5.8GHz and 2.4GHz)- Project management for engineering, development and field operations.- Managed 12-16 staff (full time + part time)- Final point of escalation for TIO complaints and networking related issues.- Staff recruitment.- Pre-sales Consulting Corporate Sales Team- Operational Process Design and Enhancement. Show less

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  Virtual Technology Services

  Mar 2008 - Aug 2008

  Operations Manager / Presales

  - Project Management- Business Analysis and Process design- Technical Documentation- Technical Presales

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  Singtel Optus

  Aug 2008 - Mar 2009

  Capacity Planner

  - Capacity Planning on Optus' Internal networks.- Network Impact Assessments- Network Documentation

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  IPSTAR Australia

  Mar 2009 - Aug 2010

  Pre Sales Engineer

  - Wholesale and Retail business development- IP Network Design and implementation.- Satellite product development.

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  Dimension Data

  Aug 2010 - Nov 2018

  Working in the Data Centre Solution practice, I am responsible for designing compute, storage, backup and cloud solutions targeting mid-market and enterprise clients. In my role, I need to consult with clients to understand business objectives which drives their technical requirements. I have architected solutions using the following vendor products;- Hyperconverged Solutions ( Nutanix, Simplivity, HyperFlex, VXRAIL, VXRACK, VCF)- Converged Architectures (Flashstack, VSPEX, FlexPod)- Cisco Data Center Switching - Compute Platforms (Cisco UCS, Dell)- Storage Platforms (EMC Unity, EMC XIO, EMC VNX, Pure, NetApp FAS and E series, 3PAR, StoreVirtual)- Backup & Archival (Commvault, VEEAM, Data Domain, DPS, Centera, Networker)- VMware (vSphere, vRealize, Site Recovery Manager, Cloud Foundations)Key Acheivements 2017 / 2018- Solution Lead for large Bid Team for a large Data Centre, Security and EUC ITO deal worth $22m TCV - Dimension Data Top Gun Award 2018 (awarded to 3 x Architects, 3 engineers across AU region)- NSW DC Architect of the year 2017.In the last 6 years at Dimension Data I have mentored and helped more than 8 people to help them reach their true potential. Mentoring and coaching has been an ongoing passion during my time at Dimension Data, and I was lucky myself to have 2 full-time mentors who helped accelerate my growth. Show less

  • Data Centre Solution Architect

    Jan 2013 - Nov 2018

  • National Presales

    Aug 2010 - Jan 2013
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  DXC Connect

  Nov 2018 - Jun 2024

  As the Network Practice Lead for DXC Connect, a sub-practice of DXC Technology, my job is to grow - the overall network practice revenue, profit and ensure delivery excellence across the solutioning and professional services team. Key responsibilities includes;- Setting network go to market strategy for DXC (E.g. Vendors, Solutions)- Leading a team of 32 engineers and architects with 4 team leads.- Drive change and improvement of processes to deliver geater efficiency, client satisfaction and profitability.Key Achievements- Sales to Presales request process,- SOW Automation,- Cost Model Automation, - New Proposal and Presentation templates- Presales to Delivery handover processes and artefacts, - Regional to National Resource assignment, - Skills and Talent Benchmarking, - Training Plans and KPIs aligned to Skills Matrix- Mentoring and coaching local and interstate team members.- Review and signoff on Professional Services SOWs.- Quality review for major presentations and tender submissions- Network offering development- Change of the work culture. Show less As the Cisco Practice Lead, I am responsible for technical thought leadership, the National Cisco revenue number and profitable and sustainable Cisco business at DXC Connect. The goal is to devise and execute on strategies that result in a competitive advantage when compared to the other 17 Cisco gold partners in Australia. Other day to day activities in this role includes;- Complex deal lead for large bids- Deal review and governance.- Mentoring and coaching architects on proposals and SOW writing.- Driving change within the Solutioning, PS, CX and MS business units.- Lead teams to create new product offering and solutions.- Working with the marketing team on various campaigns and the yearly Cisco Live event.- Working with Account Managers to clearly define win strategies for major deals.- Providing input, suggestions and ideas to Account Manager's account plans.Key Achievements 2019/2020- Solution Lead for a large bid team working on large $20m TCV contract.- Year on Year growth of 8% for Cisco business.- Solution Lead for largest Cisco Data Center win- Building bridges to enable DXC-Technology to transact via DXC Connect. Show less

  • Network Practice Lead

    May 2020 - Jun 2024

  • Cisco Practice Lead

    Nov 2018 - May 2020
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  DXC Technology

  Jun 2024 - now

  ANZ Network Service Lead

  As the ANZ Network Service Leader, I oversee presales, consulting, project services, and managed services, ensuring seamless delivery of network solutions to DXC Clients. Key Responsibilities:- Lead and align teams across presales, consulting, architecture, professional services and managed services.- Drive service optimisation, efficiency, and innovation.- Ensure client satisfaction and business growth through high-value solutions.- Meet financial and operational performance targets for ANZ.- Foster and build a culture of collaboration and continuous improvement. Show less