
Keri Morgan, Au.D.
Dispensing Audiologist

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About me
Territory Account Management Executive; Extensive experience in planning and directing all aspects of sales and marketing for business development/growth.
Education

Cuauhnahuac Instituto - Cuernavaca, Morelos, Mexico
-Mexican Culture and Language
University of Wyoming
-Master of Science (MS) AudiologyActivities and Societies: Vice President of University Student Speech, Language and Hearing Association, Phi Kappa Gamma Scholar Association, Graduate Assistantship, coached High School Volleyball while in Graduate School

Missouri State University
-Operations Management and Supervision
A.T. Still University of Health Sciences
-Doctorate Audiology
University of Wyoming
-Bachelor of Science (BS) Communication Sciences and Disorders
Northwest College
-Associate of Science (AS) Pre-Medicine/Pre-Medical StudiesActivities and Societies: Scholarship athlete. Team captain and all-conference for volleyball and basketball. NJCAA Final Four in volleyball.
Experience

Beltone Hearing Center, Cheyenne, WY
Jan 1994 - Jul 1996Dispensing Audiologist
M & M Audiology
Aug 1996 - Dec 1997Audiologist/Owner
Mid-America Hearing Center
Aug 1998 - Aug 1999Audiologist/Department Manager
Missouri State University Graduate School
Aug 1998 - Dec 1998Interim Faculty Department of Communication Sciences and Disorders
National Hearing Centers
Aug 1999 - Apr 2002Divisional Sales Manager
Missouri State University Speech & Hearing Clinic
May 2000 - Aug 2000Interim Clinical Supervisor
Sound Advice Hearing Doctors
Apr 2002 - Mar 2003Corporate Director of AudiologyEstablished and executed business strategies and programs to elevate brand reach, while managing budgeted clinic funds. Conducted complete hearing aid evaluations and managed dispensing of appropriate hearing instruments.A section of my key contribution include; • Optimized sales of hearing instruments by implementing robust strategies. • Coordinated education seminars for physicians and staff members regarding impact of hearing loss.

Mercy
Mar 2003 - Aug 2006Clinical AudiologistWhile serving Mercy Clinic as a Clinical Audiologist my key duties included;Providing triage to individuals of all ages by identifying symptoms of hearing loss and other auditory, balance, and related neural problems. Supporting individuals with hearing and balance disorders by delivering exceptional direct clinical services in largest ENT office across Southwest Missouri. Some of my key achievements are as follows: • Recognized as a market leader in the selling and distribution of hearing devices and other assistive technologies. • Improved audiological and sales skills of doctoral student clinicians through efficient ongoing guidance and instructions. Show less

Sivantos, Inc. formerly Siemens Healthcare
Aug 2006 - Mar 2022Government Account ManagerResponsible for training new hires on sales and operations management. Leading team members on product positioning and sales messaging; Fostering and managing relations with HCPs to gain competitive information, market trends and technological advancements. Coordinating with sales/marketing teams and product managers for input on product pipeline based on customer review. Maintaining the latest knowledge of product development and scientific product intelligence by attending scientific conferences and seminars. Entrusted with managing territory account operations and devising strategic development plans for territory growth. Created strategic clinical support tools to enhance operational effectiveness. Participated on government contract task force. Evaluating market trends and creating efficient sales strategies aligned with organization vision/mission. Analyzing business performance and implementing improvement actions. Leading audiologists and audiology health technicians on product specifications and software applications. Delivered presentations to HCPs as well as provided on-site, hands-on product training, software and app training, digital programming of medical devices, and patient assistance fitting medical devices in a hospital or clinic setting.Key accomplishments and contributions:• Actively contributed to the organization’s sales excellence team advisory board to conceptualize and implement strategic plans for driving sales growth.• Supported broader education needs of HCPs, health technicians, and Sivantos' team members.• Academic CE Scholar Award by the American Academy of Audiology.• ACE - American Speech, Language and Hearing Association (ASHA)• Circle of Excellence FY20.• Authored very first Government Services Clinician Pocket Guide• Achieved and exceeded territory sales targets by coordinating efficient sales plans.• Circle of Excellence FY15.• #1 Territory YOY % growth FY14.• Top Revenue Salesperson FY10.• Circle of Excellence FY08. Show less

Starkey Hearing
Oct 2023 - nowSenior Marketing Manager - Government Services
Licenses & Certifications

Certificate of Mexican Culture and Language
Cuauhnahuac Instituto/Cuernavaca, Morelos, Mexico
Licensed Audiologist
Missouri Board of Healing Arts.webp)
Certificate of Clinical Competence in Audiology (CCC-A)
The American Speech-Language-Hearing Association (ASHA)
Fellow of the American Academy of Audiology (F-AAA)
American Academy of Audiology
Certification for Supervision and Management Foundations
Missouri State University
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