Sayali Sawant

Experience

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  Verchaska (VE.Simplify Travel)

  Feb 2018 - Apr 2021

  Business Analyst

  - Worked with multiple clients which are top travel companies from Middle East, India, etc. for end to end implementation of products like Air, Hotel, Car, Transfers, Misc Products.- For Air worked with Amadeus, Sabre, Gal & LCCs. For Hotel webbeds, Hbeds, etc. - Got an opportunity to work on Corporate Payment Gateways.- Participated in the initial Kick Off Calls- Involved in detailed Requirement Elicitation meeting with Sponsors and Business Stakeholders.- Drafted the initial scope document and also detailed out the requirement in BRD, FRD, SRS & Understanding Document.- Created scope of the software using Context Diagram, Use Case Diagram (UML) & Interface Analysis.- Drafted the as-is state and to-be state using Process Modelling & BPMN.- Performed Requirement Analysis during the entire process.- Provided support to Internal, UAT & Pre-prod & Live team during testing and development phase.- Was also involved in providing the product training to the clients during go-live.- Involved in Sign Off of all the documents.- Initiated the walkthrough session of the requirements to the internal team- Extensively involved in Internal, UAT & Live Support for the Project- Involved in both Waterfall & Agile projects (creation of Epic & User Stories) Show less

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  CRMNEXT

  May 2021 - Feb 2022

  Consultant

  - Involves CRM product configuration, client management which comprises of documentation, new requirement gathering, feedback, checking feasibility of change request (if any) by client along with entertaining their queries, handling escalations, and setting project timelines. - It also includes entire process flow designing (journey) for HDFC Bank.- End to end project life cycle pertaining to modules, financial related activity, which was implemented by us for the first time, this included new interface, UI rendering, structure and computations which was further used in financial journey.- Part of product marketing team to pitch RRP project to different clients, worked for end-to-end project management and module delivery.- End to end model training for client which included configuration training and new requirement handling.- Assisted team in Project Planning and managed a team. Show less

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  Luxoft

  Mar 2022 - now

  Business Analyst

  - Involved in detailed Requirement Elicitation meeting with Sponsors and Business Stakeholders.- Performed Requirement Analysis during the entire process.- Provided solutions to the clients based on the requirements.- Created scope of the software using Context Diagram, Use Case Diagram (UML) & Interface Analysis.- Drafted the as-is state and to-be state using Process Modelling & BPMN.- Got the opportunity to draft client letters which is been published monthly (Monthly Newsletter).- Have lead the onsite offshore calls for the discussion.- Managed the work on Kanban model for Agile projects. Show less