
Timeline
About me
Manager National Technical Support at Telstra
Education
Parramatta arthur phillip hs, doonside hs, electronic engineering granville tafe, ultimo tafe, nth sydney tafe, uts sydney, uni sydney adult edu coll.
-Telecommunications engineering & managementActivities and Societies: Long distance running and orienteering team. My Early education program at Arthur Phillip and Doonside HS was leading up to completing the HSC. Studies at the various TAFE was to obtain my Electronic Engineering in Telecommunications credentials and TV repair credentials post the EEC. UTS studies were for Advanced Communications Protocols. Uni of Sydney studies were to complement people skills in the area of Psychology and NLP, Natural Medicine. Management training were completed through Telstra run programs or outsourced through a… Show more My Early education program at Arthur Phillip and Doonside HS was leading up to completing the HSC. Studies at the various TAFE was to obtain my Electronic Engineering in Telecommunications credentials and TV repair credentials post the EEC. UTS studies were for Advanced Communications Protocols. Uni of Sydney studies were to complement people skills in the area of Psychology and NLP, Natural Medicine. Management training were completed through Telstra run programs or outsourced through a management development organisation. The Front Line Management development program was over 12 months period, through Harvard Uni annex in Canberra, Completed in 3003.Other completed courses were FLSD (First Line supervisory development, 1990), Situational Leadership 1990, MD1 (Management Dev 1, 1995), Assertive Communications 1995, Effective Communications 1999, Effective Business Writing 1995. Intro to Project Management 2000. Show less
Nsw electrical test & tagging
2017 -Statement of attainment in test & tagging electrical and electronics engineering certificate of attainmentActivities and Societies: Test & Tagging of plugin appliances in the workplace.
Nsw government justice
2017 - 2020Certificate of appointment legal studies, general justice of the peaceActivities and Societies: Assisting members of the workforce where I am employed with document certification.
St. john's ambulance australia
2017 - 2020Advanced resuscitation and first aid clinical/medical social work statement of attainmentActivities and Societies: First Aid Support at Public Gatherings, conferences.
Titab australia
2017 - 2020Acma open cabler registration certificate electrical and electronics engineering certificateActivities and Societies: Cabling supervision
Experience
Telecom australia / telstra
Jan 1980 - Jun 1987Technician / technical officer / senior technical officerPerformed various technical roles on a wide range of products and systems. From Telephone Exchange Switching to Transmission Infrastructure. Small business systems, Telex, FAX, Computer Terminal Servicing. Data Transmission Equipment, Data Customer Premises Equipment. Customer Product projects. Customer Data Centre Transmission Equipment maintenance.
Telstra
Jun 1987 - nowMy Responsibilities include but not limited to managing a team of highly skilled technology support specialists, specialising in the wide range of technologies provided by Telstra as an organisation. I am involved in managing bespoke projects that require special attention to details and stakeholder management. Escalation of various technical issues that require intensive management.*Management of Projects, on boarding of new products and services.*Management & Evaluation of new Test Equipment to match Technology.*Management of sensitive customer projects.*Critical Customer and Technology escalations. Show less
Manager National Field Development & Technology
Mar 2019 - nowManager National Technical support at Telstra
Jul 2017 - nowManager NSW & ACT Technical Support
Jan 2006 - nowManager National Field Development & Technology
Jan 1980 - nowTeam Manager / Southern CBD
Jan 2001 - Dec 2005Field Manager / Corporate Customers & Business Transformation
Jul 1999 - Dec 2000Team Leader / Southern District
Aug 1998 - Aug 2000Team Leader / Corporate Customers
Aug 1995 - Jul 1998Team Leader / Banking & Finance
Aug 1992 - Jul 1995Senior Technical Officer / Principle Technical Officer
Jun 1987 - Jul 1992
Licenses & Certifications
Building leaders of the future
Telstra rgm certifiedFeb 2005
Volunteer Experience
Social work in educating people
Issued by see JW.Org on Oct 1985Associated with Nelson Leclair
Languages
- enEnglish
- frFrench
Recommendations
Riccardo callegher
Attrezzatore presso GALLY S.P.A.Agliè, Piedmont, ItalySantosh sabat
Microservice/Python/Java/Jitterbit/Middleware/Backend DeveloperBengaluru, Karnataka, IndiaLuke valentine
Technology TechnicianKyle, Texas, United StatesGiles knight
Co-Founder at The Republic of Park RoyalLondon Area, United KingdomJonathon sprong
Police Officer at IU Health SaxonyBeech Grove, Indiana, United StatesHusam mahmood
AccountantAl-Karkh District, Baghdad Governorate, IraqBryan conde
Digital Marketing Specialist | Economist | Content Curator at KapitolKinshasa, Kinshasa, Democratic Republic of the CongoMazhar ali
Deputy Chief .Geophysicist at Pakistan Petroleum Limited (PPL)PakistanChrissie clevenger
1st grade Teacher at Evansville Christian SchoolEvansville, Indiana, United StatesAnthony withum
Manager - Station Operations CenterArlington, Virginia, United States
...