Experience

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  Central jersey internal medicine

  Mar 2000 - Mar 2004

  Medical records manager

  - Converted approximately 12,000 patient files into a digital database with scanning capabilities.- Desktop assistance and hardware/software troubleshooting.- Maintained files and functions on an eleven-computer network.- Prepared charts for HIPPA Privacy Act effective April 14, 2003.- Generated purchase orders, HCFA form claims, and invoices.- Liaison between the doctors of the practice and law firms.- Improved upon the way charts were found in workflow order, becoming 20% more efficient. Show less

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  Devry university

  May 2003 - Oct 2004

  Faculty assistant, tutor

  - Assisted students in understanding statistics, Microsoft Office 2000/2003, database design, Microsoft Access 2000/2003 and SQL. - Liaison between faculty and students.- Updated professor concerning student progress.

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  Woodbridge township board of education

  Apr 2005 - Nov 2007

  Computer field technician

  - Supported approximately 3,000 computers (PC, Mac, laptops), printers and peripheral equipment over 28 locations.- Administered upgrades and updates on Cisco and Dell server hardware and equipment.- Managed end user profiles using Microsoft Active Directory.- Upgraded Cisco switches and ports and Dell workstations with memory, hard drives, NIC cards, and motherboards.- Maintained and supported wireless access points.- Created databases for several departments for the Board.- Managed student records utilizing the State of New Jersey’s Asbury Park and Genesis databases..- Managed personnel resources for eight-member IT department. - Managed inventory control, including ordering parts and supplies.- Upgraded software including operating systems, application suites, and educational applications.- Implemented software testing and integration.- Troubleshot workstation, server, and printer issues.- Assisted end users with application and hardware issues. Show less

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  Watchung hills regional high school

  Nov 2007 - Jul 2008

  Computer technican

  - Supported approximately 2,000 computers (Windows, Mac), printers and peripheral equipment.- Administered upgrades and updates on Cisco and Dell server hardware and equipment.- Managed end user profiles using Microsoft Active Directory.- Upgraded Dell workstations with memory, hard drives, NIC cards, and system boards.- Maintained and supported wireless access points.- Managed student records utilizing the State of New Jersey’s System 3000, SASI and Genesis databases.- Designed and maintained Access databases to support inventory management and employee leave time functions.- Managed inventory control, including ordering parts and supplies.- Upgraded software including operating systems, application suites, and educational applications.- Implemented software testing and integration. - Troubleshot workstation, server, and printer issues.- Assisted end users with application and hardware issues.- Presented workshops to faculty and staff. Show less

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  New road school of new jersey

  Jul 2008 - Oct 2011

  Information technology coordinator

  - Supported approximately 1,000 computers, servers, printers and peripheral equipment in three locations.Networking- Administered upgrades and updates on Cisco and Dell server hardware and equipment.- Created and managed end user profiles and login scripts using Microsoft Active Directory.- Upgraded Cisco switches and ports and Dell workstations with memory and various hardware.- Configured and maintained network printers and copiers for staff and student usage.- Installed CAT5/6 wall jacks for network use.- Maintained network security and privacy with use of anti-spam and anti-virus software. Project Management/Data Management- Proposed, implemented and upgraded equipment and software testing/upgrades for three locations.- Managed student records utilizing the PowerSchool database.- Managed inventory control, including ordering parts and supplies. - Designed and implemented a digital work request system partnering Access 2007 and Outlook Web Access. Desktop Support- Troubleshot workstation, server, and printer issues.- Assisted end users with application and hardware issues.- Presented workshops to faculty and staff. Show less

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  Perth amboy public schools

  Jan 2012 - May 2017

  Technical support specialist

  - Supported approximately 14,000 computers, laptops, Chromebooks, servers, printers and peripheral equipment in 15 locations.- Managed end user profiles using Microsoft Active Directory.- Managed building Chromebooks via Google G-Suite.- Assisted in managing district website content and SharePoint documentation.- Generated inventory reports to the project manager.- Managed the removal of aged and damaged technology inventory.- Assisted in development and management of the district’s Kace inventory and ticket system. - Assisted end users with applications, hardware and G-panel based apps.- Troubleshot workstation, server, Chromebook, projector and hardware issues.- Upgraded software including operating systems, application suites, and education apps.- Traced and created network and phone drops. Show less

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  Barrow county school

  May 2017 - now

  Technical analyst

  - Supports approximately 10,000 computers, laptops, Chromebooks, servers, printers and peripheral equipment in 16 locations.- Manage end user profiles using Microsoft Active Directory.- Manage building Chromebooks via Google G-Suite.- Generate inventory reports to the project manager.- Manage the removal of aged and damaged technology inventory. - Assists end users with applications, hardware and G-panel based apps.- Troubleshoot workstation, server, Chromebook, projector and hardware issues.- Upgrade software including operating systems, application suites, and education apps. Show less