Tamara German

Retail Sales Representative

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Lawrenceville, Georgia, United States

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Timeline
About me
Audit Manager of Operations at Synchrony
Education
- Walden University
  2012 - 2014
  Masters of Science Human Resources Management/Personnel Administration, General
- Valdosta State University
  2007 - 2011
  Bachelor of Business Administration (B.B.A.) Business Administration and Management, General
Experience
- T-Mobile
  May 2008 - Sept 2009
  Retail Sales Representative
  Assisted customers in making decisions on phones and contract plans. Sold phones, accessories and contract plans to customers. Answered questions and concerns requested by customers. Kept work area and store clean. Processed monthly payments and warranty exchanges. Attended monthly training. Trained new personnel. Provided excellent customer service.
- AT&T
  May 2010 - Jun 2011
  Retail Sales Representative
  Provide outstanding customer service. Assist customers on making decisions on phones and contract plans. Sell wired, wireless, accessories and contract plans to customers. Answer questions and concerns requested by customers. Keep work area and store clean. Process monthly payments and warranty exchanges. Complete proper paperwork. Participate in monthly training.
- Bank of America
  Jun 2011 - Nov 2016
  Manage outlook calendar, schedules, meeting and conferences. Properly maintaining filing systems and proper document retention. Handle sensitive customer information daily. Utilized software programs to retrieve, gather and analyze daily and monthly reports. Review and analyze reports, assist external/internal customers, identify routine problems and recognize solutions.Provides outstanding customer service, complete fundamental training, attend market calls, perform market level projects assigned by program managers and assignment managers. Provide feedback and coaching to associates while maintaining store operations and preventing risk. Collaborate with team through daily huddles. Show less
  - Corporate Auditor II
    Jul 2015 - Nov 2016
  - Corporate Auditor I
    Jun 2014 - Jul 2015
  - Assistant Banking Center Manager
    Mar 2013 - Jun 2014
  - Assistant Manager Associate
    Jun 2011 - Mar 2013
- Citi
  Dec 2016 - May 2020
  - AVP; Sr. Auditor
    Feb 2018 - May 2020
  - Internal Auditor III
    Dec 2016 - Feb 2018
- PayPal
  May 2020 - Feb 2024
  Senior Auditor
- Synchrony
  May 2024 - now
  Audit Manager
Licenses & Certifications
- Association of Certified Anti-Money Laundering Specialist (CAMS)
  ACAMS
  Jun 2018