
Timeline
About me
Business Management at JPMorganChase
Education
Binghamton university
-Bachelor of arts (b.a.) graphic designGeneral assembly
2018 - 2018User experience (ux) design- Completed a final UX project following the UX design process all the way from the discovery phase toimplementation in 10 weeks- Achieved a 90-minute mini UX project challenge in collaboration with two other team members- Acquired overall knowledge of user experience workflow, user research, wireframing, and prototyping
Southern new hampshire university
2023 - 2025Master of business administration - mba business administration and management, general
Experience
Rbc capital markets
Nov 2015 - Aug 2019Digital designer•Revolutionized data storytelling in over 220 investment banking presentations and reports, enhancing client communication and data interpretation.
Jpmorganchase
Aug 2019 - now•Spearheaded a cybersecurity training web platform’s user experience strategic roadmap, targeting 50-70 employees, enhancing digital security controls across two business lines.•Executed design transformation within the Corporate & Investment Bank Technology function, utilizing data visualizations for security and risk, accelerating issue resolution by 50%.•Led the development of a project management office website’s digital strategy, leveraging extensive stakeholder interviews and data analysis to identify key business requirements.•Led the strategic vision of a corporate cybersecurity website incorporating user experience and content strategy, improving user engagement, and increasing traffic by over 110 unique visits in two months.•Managed two major user experience projects for a global enterprise platform, impacting over 2,000 employees, demonstrating proficiency in large-scale project management and cross-functional collaboration. Show less
Vice President Business Management
Apr 2024 - nowVice President User Experience
Feb 2022 - Apr 2024Senior Associate Content and Design
Aug 2019 - Jan 2022
Licenses & Certifications
Microsoft power bi - introduction to ms power bi tools
AicpaMar 2024Coaching vs. mentoring
AicpaDec 2023- View certificate
Foundations of project management
GoogleJan 2023 Microsoft power bi - prepare your data efficiently for excel analysis
AicpaMar 2024User experience design
General assemblyMay 2018- View certificate
Make the move from individual contributor to manager
LinkedinDec 2022
Honors & Awards
- Awarded to Shirley TongEsther W. Couper Scholarship Binghamton University June 1, 2015 Awarded a four year full tuition scholarship for academic excellence.
Languages
- enEnglish
- caCantonese
- maMandarin
- itItalian
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