
Timeline
About me
Planner Line / Hangar Maintenance at JetBlue Airways
Education
Jamaica high school
1986 - 1989Diploma business managementInstitute of audio research
2000 - 2001Certification audio engineering
Experience
Virgin megastore nyc
Aug 1995 - Aug 2001Floor managerSetup registers for employee cash handling and Check all departments for cleanliness and make sure all marketing reports are correctMake daily breaks and meals schedules and also Delegate tasks to 50+ employees to help Assist customer with purchases and servicesWork side by side with supervisor on marketing strategies for different departmentsClean and inventory storeroom merchandise weeklyTrain new employees on sales floor and registers.Work closely with store managers and assistant managers for payroll, time management and corrective actions processes. Show less
Blockbuster
Sept 2001 - Apr 2009Store managerFocus on sales and construct business plans weekly. Hire train and certify all employees. Count opening and end of day cash deposits. Encourage peer development amongst employees. Complete and implement weekly schedules for all staff and Attend quarterly District Managers meeting to discuss business plans, goals, new products and promotions. Engage customers through selling, cashiering and marketing. Organize storerooms, cycle count and inventory merchandise daily File financial reports and update planning boards showing profits and goals. Worked closely with corporate departments, human resources and loss prevention to Maintain a safe and fun stress free environment through leadership, listening and providing feedbackManage employee hiring and on boarding, corrective actions, time management and payroll Show less
T-mobile
Jan 2009 - Jan 2013Assistant store managerManage Inventory monthly to help reduce shrink and overages and report to District Manager. Coach employees on and off the selling floor to help maximize potential and assist with areas of opportunities Conduct and assist with monthly business meeting to set expectations and goals and come up with selling plans to ensure goals are met Conduct one on one follow-up with employees monthly to discuss any corrective actions if needed or award for positive selling skills and behaviorsWork with human resources assisting with time management, payroll, corrective actions, employment on-boarding and employee termination processes. Show less
Swillamuze media inc
Jan 2013 - nowCeoFounder and producer/ engineer of my own Media Production company. Includes photography and videography as well. I currently have 6 completed albums and about 150 songs on archive. My production includes genres Electronic, hip-hop, trip hop, club, chillout, drum n bass, progressive house, remix and soundtrack scores.
The home depot
Nov 2014 - Jan 2016Department managerCoach employees on and off the selling floor to help maximize potential and assist with areas of opportunities Conduct and assist with monthly business meeting to set expectations and goals and come up with selling plans to ensure goals are met Conduct one on one follow-up with employees monthly to discuss any coaching if needed or award for positive selling skills and behaviorsWork with human resources assisting with time management, payroll, employee development, employment on-boarding. Build relationship with valued customer to ensure loyalty and company growth. Maintain a safe and fun working environment and recognize employees for hard work and dedication to company. Being a great leader to my associates and keeping an open door policy. Show less
Steven alan
Feb 2015 - Feb 2016Ecommerce warehouse managerReceive and process all merchandise into warehouse location. Prep for distribution to all selling store throughout USA locations.Monitor inventory via cycle counts weekly to ensure upkeep of loss prevention.Work closely with web processing agents that all online orders are processed correctly and in a timely manner.Communicate with customer service department daily for returns processes and any delivery errors experienced.Maintain facilities including fire hazards, computers equipment, supplies, Air conditioning are all in working order and take steps to have repairs scheduled for failed equipments.Work closely with Corporate and HR with updates and reports of warehouse budgets and inventory Show less
M.m.lafleur
Aug 2016 - Oct 2019Ecommerce inventory management specialistJetblue
Oct 2019 - nowTech ops
Licenses & Certifications
Audio engineering
Institute of audio researchMusic production
Institute of audio research- View certificate
Unconscious bias (2017)
LinkedinOct 2023
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