Rajan Makh

Rajan Makh

Service Desk Assistant

Followers of Rajan Makh554 followers
location of Rajan MakhMánchester, Inglaterra, Reino Unido

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  • Timeline

  • About me

    Junior Network Engineer at Bet365

  • Education

    • Cardinal Heenan Catholic High School

      2011 - 2016
      GCSEs, Secondary Education 8 GCSE’s (A* to C) - Including English, Mathematics and Sciences
    • Notre Dame Catholic Sixth Form College

      2016 - 2018
      A Level Geography, BTEC Information Technology Diploma (Double) Achieved 136 UCAS Tariff Points
    • Northumbria University

      2018 - 2021
      Bachelor of Science (Honours) in Computer Science Computer and Information Sciences 2:1 Second Class Honours (Upper Division)

      BSc (Hons) in Computer Science Degree, Accredited by BCS, The Chartered Institute for IT.Year 1 Modules: Computing Fundamentals, Programming 1, System Analysis, Programming 2, Relational Databases, Web Technologies.Year 2 Modules: Web Programming, Program Design and Development, Human Computer Interaction, Software Engineering Practice, Intelligent Systems, Computer Networks, Security and Operating Systems.Year 3 Modules: Data Security and Governance, Web Application… Show more BSc (Hons) in Computer Science Degree, Accredited by BCS, The Chartered Institute for IT.Year 1 Modules: Computing Fundamentals, Programming 1, System Analysis, Programming 2, Relational Databases, Web Technologies.Year 2 Modules: Web Programming, Program Design and Development, Human Computer Interaction, Software Engineering Practice, Intelligent Systems, Computer Networks, Security and Operating Systems.Year 3 Modules: Data Security and Governance, Web Application Integration, Cloud Computing and Web API Programming, Team Project and Professionalism, Individual Computing Project. Show less

  • Experience

    • Farnell Electronics

      Jul 2015 - Jul 2015
      Service Desk Assistant

      My placement at Farnell Electronics consisted of working alongside the Service Desk team as an Assistant, dealing with any BAU service requests. Main responsibilities;• Support employees with technical IT related issues. • Set up/re-install computers, operating systems, software and other IT peripherals.• Shadow teams in other departments, including; web development, security, server and networks, as well as HR.

    • Plexus Law

      Dec 2017 - Dec 2017
      Field Service Representative

      Worked alongside the Field Services team as a Representative during my placement at Plexus Law, handling IT related service requests - providing support and solving technical issues faced by employees.Main responsibilities;• Manage IT related issues using a ticket-based service management system.• Solve technical IT related problems faced by employees and customer-facing clients.• Carry out status checks for supporting application services.• Document service requests procedures and best practises. Show less

    • The Manchester Metropolitan University

      Jan 2022 - Apr 2024

      Junior Infrastructure Engineer, Network Operations at MMU. ISDS Graduate Programme, Placements Completed with ISDS; Information Systems & Digital Services - Network Operations, Infrastructure Cloud and Campus Support.

      • Junior Infrastructure Engineer

        Nov 2022 - Apr 2024
      • ISDS Graduate Trainee

        Jan 2022 - Nov 2022
    • Bet365

      Apr 2024 - now
      Junior Network Engineer

      Junior Network Engineer, Networks and Security at Bet365.

  • Licenses & Certifications