
Amber Proctor

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About me
Regional Sales Assistant Digitalization | Salesforce, Excel Expert
Education

Jamestown Community College
2010 - 2013Mechanical Technology Mechanical Engineering Related Technologies/Technicians
Experience

Cleaning Technologies Group
Sept 2012 - Apr 2019I specialized in customer interactions, provided technical estimates, and delivered proposals as an Application Engineer. I created tailored mechanical solutions that aligned with client needs and offered essential field support.Key Responsibilities:Technical Estimation: I provided precise technical estimates for our solutions.Proposal Delivery: I crafted and delivered proposals that aligned with client requirements.Product Development: I created tailored mechanical products that met and often exceeded client expectations.Field Support: I offered vital technical support in the field to ensure client satisfaction.In my role as an Application Engineer, I was dedicated to understanding and meeting client needs, from technical estimates to product development and support in the field. Show less I managed day-to-day administrative tasks, provided technical support, and played a key role in boosting sales performance through training and active engagement in trade shows and proposals.Key Responsibilities:Administrative Oversight: Oversaw customer accounts, order entry, and front-desk operations, maintaining efficient operations.Technical Support: Provided technical assistance to address inquiries and support client needs.Sales Reports: Developed and maintained sales reports for performance tracking.Technical Training: Delivered technical training to the sales team, enhancing their performance.Trade Show Participation: Actively engaged in trade shows to generate company interest.Proposal Generation: Contributed to company growth through proposal development. Show less
Application Engineer
May 2018 - Apr 2019Sales Administrator/Inside Sales and Applications Engineer
Apr 2013 - May 2018Mechanical Engineering Intern
Sept 2012 - Apr 2013

Process and Data Automation
Apr 2019 - nowRegional Sales Assistant DigitalizationAs a Regional Sales Assistant, my role is pivotal in supporting the success of the sales team. I excel in keeping records up to date, leading project proposal development, and generating essential reports for the executive team. My proactive approach to market competitiveness enhances our strategic positioning.Key Contributions:Record Management: Diligently maintain accurate records by regularly reviewing and updating data, ensuring that vital information is readily available for sales operations.Project Proposal Leadership: Spearhead project proposal development by providing valuable assistance in analytics, technical aspects, and sales operations. This role is instrumental in shaping winning proposals that meet clients' needs.Report Generation: Generate and manage crucial reports that empower the executive team with timely and accurate data, facilitating well-informed decision-making at the highest level.Driving Market Competitiveness: Actively monitor vendors, pricing, product offerings, quality standards, lead times, and industry trends to enhance our market competitiveness and strategic positioning.Professional Qualifications:Proven experience in administrative and sales support roles within the industry.Exceptional attention to detail and organizational skills.Proficiency in data management and record-keeping.Strong analytical, problem-solving, and communication skills.Adept at sales operations, including project proposal development and report generation.Proficiency in software tools such as Microsoft Office, Salesforce, Data Base, ERP systems, and industry-specific applications.My role as a Regional Sales Assistant revolves around ensuring the efficient and successful functioning of the sales team, contributing to data-driven decisions, and actively working towards market competitiveness. It's my passion to drive excellence and enhance our industry leadership. Show less
Licenses & Certifications
- View certificate

Sales and CRM Overview
PathstreamJul 2025 
Computer Aided Design/Computer Numerical Control (CAD/CNC)
Jamestown Community College
Excel Application Specialist
Manufacturer & Business AssociationOct 2023
Introduction to Microsoft Dynamics 365
CourseraFeb 2025
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