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Rachel Tang

Rachel Tang

Customer Service Representative

Followers of Rachel Tang834 followers
location of Rachel TangHo Chi Minh City, Ho Chi Minh City, Vietnam

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  • Timeline

  • About me

    Loyalty Manager at Le Meridien Saigon

  • Education

    • 銘傳大學

      2019 - 2019
      Student Exchange Program

    • Hoa Sen University (Not for Profit)

      2014 - 2019
      Bachelor's degree Restaurant Management

  • Experience

    • The Pizza Company

      Nov 2015 - May 2017
      Customer Service Representative

    • California Fitness & Yoga

      Jun 2017 - Apr 2018
      Member Services Officer

    • Equatorial Ho Chi Minh City

      Jun 2018 - Jul 2019

      - In charge of relevant report belong to Front Office like Market share, Monthly FO Operation report, Competitor Analysis report and Quarterly performance review reports...- Review and control employee attendance sheets using Cadena. - Stock controlling using Fidelio Material Control.

      • Room Division Secretary

        Apr 2019 - Jul 2019

      • Front Office Assistant

        Jun 2018 - Jul 2019

    • New World Saigon Hotel

      Aug 2019 - Sept 2021
      Front Office Associate

    • Le Méridien Saigon

      Oct 2021 - now

      • Loyalty Manager

        Mar 2023 - now

      • Duty Manager

        May 2022 - Mar 2023

      • Front Desk Supervisor

        Oct 2021 - May 2022

  • Licenses & Certifications

    • Hospitality Manager: Leadership

      AHLEI - American Hotel & Lodging Educational Institute
      May 2020

    • Chinese Proficiency Test certificate

      Ho Chi Minh City University of Pedagogy