Premalatha Simmons

Experience

• 

  HP

  Aug 2011 - Apr 2016

  • Senior Technical Consultant EMEA

    Oct 2013 - Apr 2016

  • Technical Consultant

    Aug 2011 - Sept 2013
• 

  NTT Communications

  Apr 2016 - Oct 2018

  • cloud storage engineer

    May 2017 - Oct 2018

  • Senior NOC Engineer

    Apr 2016 - May 2017
• 

  HPE SimpliVity

  Oct 2018 - Mar 2019

  Storage deployment engineer
• 

  Deluxe Entertainment Services Group

  Mar 2019 - Jun 2020

  Team Lead
• 

  Trainocate India

  Jun 2020 - Feb 2023

  Technical Trainer
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  Saviynt

  Feb 2023 - now

  Senior Technical Training Consultant

  Training and Enablement: Delivered 24+ technical training sessions (IGA L100, L200, troubleshooting courses) with an average feedback score of 4.7+ Conducted onsite training in St Louis and Atlanta, earning praise for engaging delivery and technical expertise Developed and delivered training content to enhance technical understanding for customers and partners Implemented content recording for enablement videos using Camtasia and Audiate Course Development and Content Creation :Designed technical courses, including troubleshooting guides and product enablement content Led the creation of enablement videos for product releases, ensuring timely communication of new features Customer Success and Feedback : Consistently received positive feedback, emphasizing expertise and clarity in training delivery Enhanced the customer experience by addressing technical queries and providing handson support Corporate Social Responsibility (CSR) : Led CSR initiatives, including treeplanting drives and community activities, reflecting Saviynt’s commitment to social impact Implementation and Collaboration: Supported Saviynt implementations, bridging gaps between product teams and customers Collaborated on troubleshooting content, strengthening the support ecosystem Innovative Course Design : Created comprehensive courses for both beginners (L100) and advanced users (L200), incorporating labintensive content Leadership in Training Projects: Led multiple training projects, ensuring the successful delivery of training sessions and content Onsite and Remote Training Success : Adapted effectively to both onsite and remote training formats, engaging global audiences with consistent success Show less