
Michelle Faust
Office Assistant

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About me
Manager - Clinical Trial Supply Management
Education

East Tennessee State University
2004 - 2008Bachelor of Science BiologySelected course work:Biology I, II, III for majors (including labs)General Chemistry I, II (including labs)Organic Chemistry I, II (including labs)Physics I, II (including labs)Animal Physiology (including lab)Microbiology (including lab)GeneticsCell Biology (including lab - working with U937 cancer cells)Biological Independent Study (completed individual research project with direction from professor)
Experience

East Tennessee State University Athletic Department
May 2008 - Aug 2008Office AssistantAssisted in new student-athlete orientationCompleted various office management tasks (answered phone, compiled spreadsheets, typed reports, mass mailings)Communicated with various offices on campus to assist student athletesTutored various student athletesProofread documents for students and faculty

BioStorage Technologies
Dec 2008 - Jun 2010Operations TechnicianAccountable for handling, processing, validating, and retrieving irreplaceable biological and production samplesPerform a variety of tasks including receiving, accessing, labeling, aliquoting, and storing of samples while maintaining the integrity of the sampleEnsures quality execution of Specimen Management policies and proceduresEntrusted to work with multiple departments on individual projects and process improvement plansSafTPak Training for the Shipping of Infectious Substances and Dry IceTraining for the general awareness, function-specific, safety/emergency response, and security for radioactive materials receipt and transport Show less

Covance Laboratories Inc
Jun 2010 - Sept 2012Reviews shipping inventory documents against samples/test article received to ensure accuracy and communicate discrepancies to appropriate personnel.Accepts samples in Biotechnology sample receipt systems.Communicates confirmation of sample/test article receipt to clients.Handles internal customer inquiries and requests relating to sample management.Aliquots and sub-divides samples in preparation for testing, according to study requirements.Solves problems independently, contacting internal or external clients for clarification as needed.Distributes sample information and paperwork to appropriate end users.Collation and delivery of samples for analysis within agreed timelines.Disposal or return of samples to clients following study completion.Introduces and helps develop improvement ideas for the group, with senior personnel or management.Assists in training new employees, working with and directing less experienced staff, and prioritizing workloads and/or special projects on a daily basis. Oversees and reviews work of peers as appropriate.Takes action for the department when additional responsibilities and opportunities are presented.Ensures that their individual training records are up to date and accurately reflect their capabilities.Maintains files of all relevant documentation for inspection by QA and other regulatory agencies.Supports the issue of SOP's detailing specific procedures relevant to Biotechnology.Knowledge and practice, including personal protective equipment, COSHH ratings, GMO assessments. Show less
Sr. Sample Coordinator
Aug 2012 - Sept 2012Sample Management Technician
Jun 2010 - Aug 2012

Lancaster Laboratories at Eli Lilly
Sept 2012 - Mar 2014Biochemist II· Performing biochemical testing on proteins and antibodies using instrumentation including, but not limited to A550, Physical Appearance, CCSD, CD, Density, Dialysis, DLS, DSC, HIAC, MFI, Osmolality, pH, Protein Content, Surface Tension, and Viscosity· Entering results into LIMS· Writing test protocols and document results· Initiating and conducting investigations· Reviewing notebooks and reports

Eli Lilly and Company
Mar 2014 - nowClinical Trials Materials Coordinator Responsibilities:Partners with the FING pkg plant planner to understand schedule and priorities; partners with quality and CMO for order execution activitiesCompletes RFPs’ requests shopping cart PO for any non material payments needed (tooling)Completes steps on pkg process order (via PI sheet and enters phase completionCompletes label print order extractionMonitors component inventory levels at CMO and creates deliveries to replenish as neededConverts pkg and label purchase requisitions to purchase orders; enters order details; releases POsResolves order specific issues with CMOs; manages order specific deviations investigation as needed. Acts as the first line of defense and can utilize the Packaging Technical Service Rep or their Management for more systemic or complex issues.Completes steps on the quality inspection lotUpon order complete will complete PI sheet, closes PCN group, performs SAP goods receipt; reconciles discrepancies between goods receipt and CMO invoiceOrder specific process improvements Show less
Operational Excellence Manager
Dec 2022 - nowClinical Trial Supply Manager
Aug 2018 - Nov 2022Materials Coordinator
Mar 2014 - Jul 2018
Licenses & Certifications
- View certificate

Introduction to Biology - The Secret of Life
EdXMar 2013
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