Michael Hebsgaard

Experience

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  JUST EAT

  Oct 2011 - Aug 2014

  Responsible for the customer care department including:- Operations at all time- Budgeting- KPIs and general performance- Recruiting fulltime and part time employees- Work scheduling for fulltime and part time employees- Social media communication and customer service- Projects including presentations, optimizations and evaluation

  • Team Leader

    Jan 2014 - Aug 2014

  • Supervisor

    Jan 2013 - Jan 2014

  • Customer Care Agent

    Oct 2011 - Jan 2013
• 

  Nykredit

  Feb 2015 - Dec 2015

  Sales Consultant

  Responsible for my own customer portfolio including:- Advise customers on insurance policies- Arrange insurance policies for new customers- Handle accepted insurance policies- Retain existing customers

• 

  Dentsu Aegis Network

  Dec 2015 - Apr 2018

  Digital Campaign & Account Manager

  Responsible for executing digital campaigns for Carat and Vizeum (now Dentsu X). Helped a broad variety of national and global brands such as BMW, Red Bull, Norwegian, FitnessDK, Ferreo, Taffel, Telia, Adidas, Spies, Opel and Playstation.Experienced in:- Media planning (across display, social, search and video). - Tracking- Setting up campaigns using various digital tools as Adform, DCM, AdWords, Business Manager, AudienceReport, Marathon.- Data processing for evaluation purposes- Consulting in campaign improvement- Campaign monitoring and optimization Show less

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  Wavemaker Denmark

  May 2018 - now

  Responsible for developing Wavemakers digital offerings and client phasing competencies. Consulting large client accounts (e.g. L'Oréal & Telia) Responsible for large client accounts helping them achieve their marketing goals through consulting, campaigning, media strategy, digital strategy, marketing tech and marketing optimization.Experienced in:- C-level consultancy- Futureproof client and digital development- Marketing strategy (across media, tech, content and data)- Client satisfaction and P&L- Team leadership- Digital transformation Responsible for both national and international client accounts within different sectors.The most remarkable ones are Santander, Københavns ZOO, DOT, L'Oréal, Colgate, Business Danmark and NETS.Experienced in:- Client and digital development- Media and digital strategy (both campaign and yearly)- Client satisfaction and P&L- C-level consulting- Digital transformation- Client team leadership

  • Senior Client & Digital Director

    Apr 2022 - now

  • Digital Director

    Jun 2021 - Apr 2022

  • Senior Digital Manager

    Oct 2020 - May 2021

  • Digital Manager

    May 2018 - Sept 2020