Ermias Kebede

Experience

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  Ministry of Communication and Information technology, Ethiopia

  May 2007 - Jan 2013

  Nework Administrator

  • Administrate the network having more than 2000 users, having more than 42 high-availability production servers in clustered environment and 11 remote locations ensuring uptime and load balancing. Investigate user and network problems, identify their source, determine possible solutions, test and implement solutions. • Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers, firewalls and switches; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc. Performs routine preventive maintenance on hardware and software.• Document network problems and resolutions for future reference. Show less

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  ICAP Ethiopia

  Jan 2013 - Sept 2014

  IT Officer

  • Responsibility and accountability for first line user support and maintenance or troubleshooting , installation and configuration of PCs, Servers, Laptops, UPS, Printers, Scanners ,projectors, administration of communication system• Identify the hardware, software or communication system needed to provide solution to problems, assisting in customization & adaptation of existing systems or perform requirement analysis for new automation needs• Conduct other IT related assignments as required. Show less

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  United Nations

  Nov 2014 - May 2015

  WAN Technician

  · Installation, configuration and trouble-shooting WAN/LAN connection, and software; Installation, configuration and troubleshooting of all new computer equipment such as desktop and laptop computers and other peripherals as required.· Assist in the installation, configuration, and setup of Outlook Email client; Provide help desk support for Office applications such as Office 365 (OneDrive, SharePoint, Word, Excel, PowerPoint, Teams, Power BI), Outlook, ERP and other corporate applications.· Assist in the deployment and configuration of standard user desktop environment; Provide training and support for new users. Show less

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  United Nations OCHA

  Jun 2015 - Dec 2015

  Information Management Officer

  • Participates in the development, implementation and evaluation of assigned tasks in the area of humanitarian information management. Identifies and tracks follow-up actions with the Information Management Officer with an emphasis on standards, development.• Carries out information management functions according to relevant technical specializations such as geographic information systems (GIS) and mapping; infographics and visualization; database development and management; web development related to Liberia Humanitarian Info; social media analysis or coordinated assessment analysis. Provides information management technical support and oversees the development and maintenance of internal information systems.• Within the area of technical specializations, supports the development and quality control of humanitarian community information products such as contact directories and email distribution systems, ‘who does what where’ databases, cluster/ sector web portals, meeting and event calendars, common operational datasets (CODs), coordinated assessment products; and inter-cluster analysis. These products are to be based on global OCHA standards where available.• Collects, manages, analyses and visualizes data and information to support OCHA and partner organizations to prevent, mitigate, prepare for, and respond to humanitarian emergencies. Undertakes survey initiatives; designs data collection tools; reviews, analyses and interprets responses, identifies problems/ issues and prepares conclusions. Contributes to OCHA- managed information products such as situation reports, humanitarian bulletins, secondary data reviews and internal reports. • Performs other duties as required. Show less

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  United Nations

  Jun 2016 - Jun 2017

  IT Assistant

  · Test, install and maintain the United Nations Data Network in the area of operation. · Design and implementation of a complete wide/metropolitan area network in various regions/offices, and administration of network once installed. · Carry out system and equipment maintenance tasks, such as backup system data and system protection, to ensure they are running effectively and enable easy and efficient use.· Undertake basic monitoring and troubleshooting of server systems to ensure consistent delivery of IT services to staff. · Respond to basic queries about technology and systems to support the correct application of technology.· Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked. Show less

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  Self-employed

  Apr 2017 - Jan 2019

  IT Sales Manager

  • Sell computer hardware and software to commercial customers. • Give advice about equipment and systems.• Negotiating contracts and managing a team of sales staff. • Manage aftersales services.

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  United Nations, MINUSCA

  Jan 2019 - now

  Network Engineer

  · Manages the infrastructure and administration of CheckPoint Firewalls, Network Access Control, and Load Balancing solutions among others· Manages the development, implementation, and evaluation of network security tools to meet the organizational needs· Provide ICT network support/troubleshooting throughout the Mission area. · Installing, configuring, and maintaining network equipment and services in a mostly Cisco network environment. · Ensuring all network cabling and equipment are properly grounded minimizing, if not completely, infrastructure failure. · Providing backbone support via optical fiber cables to various sites as required. · Providing support to communications/data connectivity.· Assisting in the installation, testing, labeling, and commissioning of structured Cat5e/Cat6 and fiber optic cables both indoor and outdoor networks. · Liaising with other sections/units regarding network services. · Using network management and monitoring tools to troubleshoot, analyze and report resource utilization.· Implementing and supporting network security features such as firewalls, SSL-VPN access, IDP/IPS, and Security Management systems. Show less